Khaliah Sistrunk
Fort Wayne,IN
Summary
Highly skilled and reliable professional seeking a paralegal position. Proven experience in legal-adjacent roles, showcasing strong organizational and communication skills. Eager to contribute diverse skills to support legal teams in accomplishing their goals, especially in the realms of legal research, document management, and client communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Eligibility Screening Services
Lutheran Health Network of Indiana
Fort Wayne, IN
11.2022 - 07.2023
- Conducted detailed screenings for Medicaid or Medicare QMB
- Managed eligibility checks and processed paperwork
- Provided guidance to clients on how to complete applications accurately and completely.
Patient Services/Scheduler
Bowen Center
Fort Wayne, IN
10.2019 - 10.2020
- Administered outpatient services and honed organizational skills crucial for managing legal documents
- Verified insurance, processed payments, and addressed client inquiries
- Organized, prioritized, and scheduled patient appointments according to physician availability and needs.
Direct Support Professional
Easter Seals
Fort Wayne, IN
10.2016 - 09.2019
- Provided primary care solutions, demonstrating a commitment to client support
- Maintained confidential medical service records, showcasing the ability to handle sensitive information
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities
- Collaborated with other staff members to develop individualized service plans for each participant.
Customer Service Representative
Frontier Communications
Fort Wayne, IN
09.2015 - 12.2016
- Demonstrated superior customer relations skills during client interactions
- Managed accounts payable, showcasing financial acumen applicable to legal billing and financial management
- Answered customer inquiries and provided accurate information regarding products and services
- Resolved complex problems by collaborating other departments to provide solutions that meet customer needs.
Education
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College
05.2026
Healthcare Administration -
Ross Medical Education Center
01.2015
Skills
- Document Preparation
- Client Relationship Building
- Adaptability and Empathy
- Records Management
- Proficient in Microsoft Office
- Case Management
- Dispute Resolution
- Team Collaboration
- Effective communication skills
- Program understanding and advisement
- Policy Knowledge
- Accuracy and Precision
- Recordkeeping and data input
- Appointment Scheduling
- Telephone Etiquette
Certification
- CPR Certification
- First Aid Certification
- Cosmetology Certification
Timeline
Eligibility Screening Services
Lutheran Health Network of Indiana
11.2022 - 07.2023
Patient Services/Scheduler
Bowen Center
10.2019 - 10.2020
Direct Support Professional
Easter Seals
10.2016 - 09.2019
Customer Service Representative
Frontier Communications
09.2015 - 12.2016
Associate of Applied Science - Paralegal Studies
Ivy Tech Community College
Healthcare Administration -
Ross Medical Education Center
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