Haleigh Phillips
Virginia Beach
Summary
Dynamic mental health counselor with expertise in crisis intervention and group therapy facilitation. Proven ability to educate clients on coping strategies and foster collaboration within teams to enhance client outcomes.
Overview
1
1
year of professional experience
Work History
Mental Health Counselor
Virginia Beach Psychiatric Center
Virginia Beach
08.2025 - Current
- Facilitated crisis intervention to enhance client safety and well-being.
- Guided clients in developing coping strategies and utilizing mental health resources.
- Documented client progress and treatment interactions in electronic health records.
- Facilitated group therapy sessions to promote peer support and communication skills.
- Provided individual and group counseling to clients struggling with mental health issues.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Monitored client safety by assessing risk factors associated with suicide or self-harm behaviors.
Server
Simple Eat's
Virginia Beach
02.2025 - Current
- Provided friendly and efficient service to guests during dining experiences.
- Took orders from customers accurately and in a timely manner.
- Recorded and communicated customer orders to kitchen staff to ensure accuracy and timely service.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Delivered food orders promptly and courteously.
- Addressed customer complaints swiftly to maintain high satisfaction and repeat business.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers on menu items and service standards.
- Facilitated training sessions for new servers to enhance their skills in customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Suggested menu items tailored to guest preferences and dietary needs to elevate dining experience.
Education
Associate of Applied Science -
Tidewater Community College
Norfolk, VA06-2025
Virginia Commonwealth University
Richmond, VA05-2026
Skills
- Crisis intervention
- Group therapy facilitation
- Coping strategy education
- Client documentation
- Mental health awareness
- Supportive counseling
- Conflict resolution
- Team collaboration
- Communication skills
Timeline
Mental Health Counselor
Virginia Beach Psychiatric Center
08.2025 - Current
Server
Simple Eat's
02.2025 - Current
Associate of Applied Science -
Tidewater Community College
Virginia Commonwealth University