Haleigh Torrez
Aztec,NM
Summary
Experienced and self-motivated Account Manager and Administration Professional with history in account and territory management. Committed to developing loyal, professional relationships with clients. Excellence in product knowledge, sales pipeline expansion and customer retention. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Medical Sales Representative
Lincare Home Oxygen And Respiratory Systems
04.2022 - Current
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Provided exceptional customer service by addressing concerns promptly and offering tailored solutions, fostering customer loyalty.
- Attended industry conferences to network with potential clients, expanding business opportunities within the market.
- Optimized territory management by regularly analyzing sales data and adjusting strategies accordingly, maximizing efficiency.
- Completed thorough competitor analysis to understand market trends and identify areas of opportunity for growth.
- Nurtured long-term client relationships through regular follow-up visits, ensuring satisfaction with products and services provided.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
- Documented client interactions, sales and pitches delivered in CRM system.
- Serviced existing accounts on regular basis to maximize revenue.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
Medical Assistant/Patient Safety Sitter
Mercy Regional Medical Center
11.2015 - 06.2023
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Support Services Manager
Southern Ute Indian Tribe
11.2019 - 03.2021
- Established and implemented effective training programs to maximize team performance.
- Prepared monthly reports to assist business leaders with key decision making and strategic operational planning.
- Assisted employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Responsible for personnel management, performance reviews, leave requests and employee recruitment and disciplinary actions.
- Established and maintained a working relationship with nurses, providers, office staff and other outside departments.
- Completed and prepared all Provider files related to Privileging and Credentialing in a timely fashion.
Medical Assistant
San Juan Regional Medical Center
11.2018 - 07.2019
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained client medical history, including medication information, symptoms and allergies.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Maintained detailed records of test results by entering data and patient information into computer.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Client Services Manager
Comfort Keepers
05.2018 - 11.2018
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Developed new employees and on-going performance assessment of current employees.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Established performance and service goals and held associates accountable for individual performance.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Scheduled and attended meetings with clients and prospective clients as requested.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Medical Assistant
Durango Orthopedics And Spine Colorado
11.2011 - 05.2014
Medical Assistant
Southwest Memorial Hospital
10.2008 - 11.2011
Education
High School Diploma -
Montezuma-Cortez High School
Cortez, CO05.1996
Skills
- Sales closing
- Account Servicing
- Business Development
- Competitor research
- Sales Development
- Account Management
- Client Account Management
- Lead Generation
- Regulatory Compliance
- Territory Growth
Timeline
Medical Sales Representative
Lincare Home Oxygen And Respiratory Systems
04.2022 - Current
Support Services Manager
Southern Ute Indian Tribe
11.2019 - 03.2021
Medical Assistant
San Juan Regional Medical Center
11.2018 - 07.2019
Client Services Manager
Comfort Keepers
05.2018 - 11.2018
Medical Assistant/Patient Safety Sitter
Mercy Regional Medical Center
11.2015 - 06.2023
Medical Assistant
Durango Orthopedics And Spine Colorado
11.2011 - 05.2014
Medical Assistant
Southwest Memorial Hospital
10.2008 - 11.2011
High School Diploma -
Montezuma-Cortez High School
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