Haleigh Wiles
Burlington,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Member Services Officer
State Employees’ Credit Union
Burlington
01.2023 - Current
- Expedited document processing with accurate data entry and timely filing.
- Collaborated with team members to achieve branch goals and objectives.
- Maintained customer records by updating account information.
- Developed strong relationships with members, fostering trust and loyalty by providing exceptional customer service.
- Assisted members with loan applications, explaining terms and conditions while guiding them through the process.
- Received numerous commendations from supervisors for consistently exceeding performance expectations in delivering member services.
Office Assistant
Wall Recycling
Wilmington
05.2021 - 09.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Education
Bachelor Of Science - Business Administration (concentration in Finance)
The University of North Carolina Wilmington
Wilmington, NC12.2023
Skills
- Problem analysis
- Customer service
- Computer skills
- Relationship building
- Microsoft office
- Goal-oriented mindset
- Cash handling expertise
Timeline
Member Services Officer
State Employees’ Credit Union
01.2023 - Current
Office Assistant
Wall Recycling
05.2021 - 09.2021
Bachelor Of Science - Business Administration (concentration in Finance)
The University of North Carolina Wilmington