- Arts and pottery
- Passionate about balancing physical health with mental and emotional wellness
- Fly fishing
- Spending time at my family cabin
Haleigh M. Henneberg
Great Falls,MT
Summary
Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience.
Professional with strong background as lead pool attendant, ready to ensure safe and enjoyable environment for guests. Demonstrates excellent skills in monitoring pool areas, enforcing safety protocols, and providing exceptional guest assistance. Thrives in team settings, adapting smoothly to changing demands and contributing to positive atmosphere. Reliable, approachable, and focused on delivering high-quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pool Attendant/Front Desk Associate
Peak Health and Wellness Center
03.2022 - Current
- Provide exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assist in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contribute to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Manage inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
- Enhance pool safety by enforcing pool rules and regulations diligently.
- Collaborate with other staff members to ensure efficient operations and a positive guest experience.
- Observe recreational users to detect safety concerns and prevent ongoing violations.
- Implement effective crowd control measures during peak hours, maintaining order within the facility.
- Conduct regular water quality checks to maintain optimal conditions for swimmers.
- Boost guest satisfaction, providing warm welcomes and addressing inquiries with professionalism.
- Conduct thorough daily inspections of pool area to identify and rectify potential hazards.
- Improve pool area's cleanliness and hygiene by executing regular cleaning schedules.
- Document daily pool operations, creating detailed reports for management review.
- Assist in training of new pool attendants, sharing knowledge and best practices.
- Enhance pool safety by rigorously enforcing pool rules and regulations.
- Maintain crystal-clear water quality through diligent chemical balancing and filtration system checks.
- Learn and maintain proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Complete daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Handle high-pressure situations calmly, maintaining professionalism at all times.
- Maintain cleanliness and organization of front desk area.
- Develop strong rapport with returning guests through attentive service and personalized interactions.
- Answer customer telephone calls promptly and appropriately handled needs.
Montana State Fair Consessionaire
Heather Levandowski (SBC Global)
07.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
- Money handling, counting back change while keeping an accurate cash register.
Elementary Summer School Volunteer Assistant
GFPS District #1
06.2022 - 07.2022
- Participated in group activities with students to build teamwork and foster healthy relationships.
- Assisted with organization and supervision of activities for students.
- Actively assisted in the hiring of other volunteers in the program
- Served as a positive role model for students by demonstrating strong work ethic, active participation, and commitment to education throughout all volunteer activities.
- Offered advice and support to students on how to best handle personal issues, stress and anxiety.
- Contributed to the maintenance of a clean and organized learning environment by assisting in daily classroom setup and cleaning tasks.
- Encouraged and guided students struggling academically, delivering support and assistance.
- Enhanced student engagement by introducing educational games and hands-on activities during lessons.
- Monitored student behavior in hallways and classrooms to promote safe learning environment.
- Mentored new volunteers, ensuring they were familiar with school policies and procedures while providing ongoing support throughout their service tenure.
- Supported teachers in classroom instruction and activities by grading papers and creating presentations.
- Facilitated positive learning environment, assisting teachers with classroom management.
- Enhanced student engagement by organizing interactive learning activities.
- Helped teacher prepare instructional material and displays.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Education
High School Diploma -
Charles M. Russell High School
Great Falls, MT05-2025
Skills
- Customer service
- Situational adaptability
- Self-driven motivation
- Emergency situation response
- Swimming pool maintenance
- Strategic decision-making
- Certified in CPR
- Effective verbal communication
Certification
- CPR Training - 2022-2025
Interests
Timeline
Montana State Fair Consessionaire
Heather Levandowski (SBC Global)
07.2023 - 07.2023
Elementary Summer School Volunteer Assistant
GFPS District #1
06.2022 - 07.2022
Pool Attendant/Front Desk Associate
Peak Health and Wellness Center
03.2022 - Current
High School Diploma -
Charles M. Russell High School
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