Jordyn Sanchez
Oak Harbor,WA
Summary
Dynamic professional with a strong background in customer service and team coordination, honed as a Front Desk Associate at Thrive Community Fitness. Proven ability to manage membership processing and maintain facility organization, while excelling in high-pressure environments as a Naval Aircrewman. Committed to fostering positive member experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
Front Desk Associate/Gym Attendant
Thrive Community Fitness
01.2025 - 09.2025
- Greeted visitors and customs and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed front desk operations, ensuring seamless guest sign-up and cancellation procedures.
- Handled member inquiries, providing accurate information and support.
- Processed membership registrations and payments efficiently.
- Maintained cleanliness and organization of gym facilities and equipment.
Naval Aircrewman
United States Navy, USN
10.2019 - 11.2024
- Demonstrated exceptional situational awareness during high-stress scenarios, making quick decisions that led to mission success.
- Coordinated flight schedules for aircrew and support personnel that accomplished 249 flight and ground events, resulting in 748 crew qualifications.
- Managed classified information and adhered to strict confidentiality protocols.
- Prepared qualification reports, flight schedules, and other training presentation material utilizing Microsoft Office.
Education
High School Diploma -
Heritage High School
Menifee, CA06-2019
Skills
- Customer service
- Membership processing
- Record keeping
- Effective scheduling coordination
- Collaborative teamwork
- Facility management
Timeline
Front Desk Associate/Gym Attendant
Thrive Community Fitness
01.2025 - 09.2025
Naval Aircrewman
United States Navy, USN
10.2019 - 11.2024
High School Diploma -
Heritage High School