Halen Friedland
El Cajon,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Stock and Operations
99Cents Only Stores
08.2023 - Current
- Collaborated with team members to unload shipments efficiently, minimizing delays in processing incoming goods.
- Enhanced warehouse organization for increased efficiency, by implementing a new labeling system and reorganizing storage areas.
- Streamlined restocking processes to ensure timely replenishment of merchandise on store shelves, enhancing product availability for customers.
- Provided excellent customer service, assisting shoppers in locating desired items and answering inquiries about product features or availability.
- Assisted in training new employees on proper stocking procedures, fostering a knowledgeable workforce committed to operational excellence.
- Managed seasonal displays effectively, ensuring appropriate product visibility during peak sales periods.
- Facilitated efficient movement of products between warehouse storage areas by operating equipment such as pallet jacks or forklifts safely.
Server/Bartender
Newport Diversified
11.2021 - 06.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Housekeeper
U-Haul International
06.2023 - 09.2023
- Enhanced storage performance by optimizing configurations and implementing regular maintenance routines.
- Mixed water and detergents or acids in containers to prepare cleaning solutions.
- Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
Stock and Operations
Wal-Mart Neighborhood Market
08.2018 - 03.2020
- Improved customer satisfaction by implementing efficient service operations and streamlined processes.
- Enhanced team productivity by providing comprehensive training and support to staff members.
- Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
Seasonal Sales Associate
Zumiez
10.2017 - 12.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cook and Cashier
Mira Mesa Bowl
06.2017 - 12.2017
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Customer Service
Newport Diversified
10.2014 - 01.2018
- Maintained strong customer relations and effective customer service standards.
- Resolved issues and maintained customer service standards.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Education
No Degree - History
San Diego Mesa College
San Diego, CA2025
High School Diploma -
Altus Charter School of San Diego
San Diego, CA06.2016
Skills
- Storage Organization
- Stock Rotation
- Attention to Detail
- Shipping and Receiving
- Barcode Scanning
- Time Management
- Loss Prevention
- Merchandise Display
- Computer Literacy
- Inventory Management
- Heavy Lifting
- Stockroom Maintenance
- Customer Service
- Pallet Jack Operation
- Multitasking Abilities
Timeline
Stock and Operations
99Cents Only Stores
08.2023 - Current
Housekeeper
U-Haul International
06.2023 - 09.2023
Server/Bartender
Newport Diversified
11.2021 - 06.2023
Stock and Operations
Wal-Mart Neighborhood Market
08.2018 - 03.2020
Seasonal Sales Associate
Zumiez
10.2017 - 12.2017
Cook and Cashier
Mira Mesa Bowl
06.2017 - 12.2017
Customer Service
Newport Diversified
10.2014 - 01.2018
No Degree - History
San Diego Mesa College
High School Diploma -
Altus Charter School of San Diego
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