HALEY ACEVES
Albuquerque,NM
Summary
Experienced in analyzing sales data to identify trends and implement improvements that enhance operational efficiency. Monitored store operations for compliance with company policies, ensuring adherence to health and safety regulations. Developed strong relationships with staff, customers, and vendors to facilitate effective communication and collaboration. Responded to emergency situations promptly, demonstrating strong decision-making skills in high-pressure environments. Skilled in overseeing production and operating teams, managing workflows, ensuring quality control, and optimizing processes for efficiency. Known for strong leadership capabilities, adept at motivating staff and fostering collaborative work environments. Successfully enhanced operational effectiveness through strategic planning and problem-solving, implementing improvements that increased productivity and reduced downtime.
Competent Phlebotomy Technician with 1 year of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Hardworking and passionate job seeker with strong organizational skills position. Ready to help team achieve company goals.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Phlebotomist
09.2025 - Current
- Collected blood samples efficiently and ensured patient comfort throughout procedures.
- Trained new staff on phlebotomy techniques and proper equipment usage.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- signed of in drawing,pod,decant and also special collections
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Ensured compliance with safety protocols and infection control measures during all procedures.
phlebotomist apprentice
Tricore
08.2025 - 09.2025
- Collected blood samples from patients, ensuring proper identification and labeling procedures were followed. Assisted experienced phlebotomists in various procedures, learning techniques for venipuncture and capillary collection. Maintained a clean and organized work environment, adhering to strict safety protocols to prevent contamination and ensure patient well-being. Gained experience in various blood collection methods and learned how to handle different patient populations effectively. Assisted senior phlebotomists with complex cases and troubleshooting difficult draws. Developed strong communication and interpersonal skills while interacting with patients and healthcare professionals.
- Observed and assisted experienced phlebotomists while they performed complex blood draws and handled challenging patient cases. Learned to identify and resolve common phlebotomy complications. Developed strong communication and interpersonal skills while interacting with patients.
Shift Manager
Del Taco
02.2020 - 08.2025
- Analyzed sales data to identify trends and areas for improvement. Monitored store operations to ensure compliance with company policies and procedures. Developed and maintained positive working relationships with staff, customers, and vendors. Responded quickly and effectively to emergency situations as they arose. Processed weekly payroll information using appropriate software applications. Ensured compliance with health and safety regulations. Developed pricing schedules, costing for materials, and compliance statements.
Education
High School Diploma -
Atrisco Heritage High School
05-2020
Skills
- Regulatory compliance
- Emergency response
- Customer service
- Health and safety compliance
- Flexible schedule
- Schedule management
- HIPAA compliance
- Staff phlebotomy training
- Order of draw
- Patient care
- Specimen handling
- Decision-making
- Employee training
- Shift leadership
- Process improvement
- Relationship building
- Handling customer complaints
Languages
English — Full Professional
Spanish — Professional
Awards
Bilingual — I graduated with my bilingual seal I am fluent in English and in Spanish
Education
CNM-current in college finishing prerequisite to get into the nursing program
Timeline
Phlebotomist
09.2025 - Current
phlebotomist apprentice
Tricore
08.2025 - 09.2025
Shift Manager
Del Taco
02.2020 - 08.2025
High School Diploma -
Atrisco Heritage High School