HALEY Allen
Memphis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Kindergarten Teacher
Believe Memphis Academy
Memphis
07.2025 - Current
- Developed age-appropriate lesson plans for diverse student needs.
- Facilitated engaging classroom activities to foster social skills and cooperation.
- Implemented behavior management strategies to maintain a positive learning environment.
- Collaborated with parents to discuss student progress and address concerns.
1st Grade Elementary Teacher
Promise Academy
Memphis
08.2023 - 07.2025
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented effective classroom management strategies to maintain focus.
- Collaborated with parents to support student learning and development.
- Utilized educational technology tools to enhance instruction and learning.
Relationship Banker
Truist Bank
Southaven
04.2022 - 04.2023
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Presented new and additional products and services to existing customers.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Contact Representative
Internal Revenue Service
Memphis
11.2021 - 04.2022
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Maintained up-to-date knowledge of product and service changes.
Sales Lead Keyholder
Michael Kors
Southaven
10.2018 - 01.2021
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Counted out cash drawers and balanced totals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Receptionist
Boys And Girls Club
Memphis
07.2016 - 10.2018
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Applied Arts - Communications
University of Memphis
Memphis, TN05.2020
Skills
- Flexible and Adaptable
- Self-Motivated
- Decision-Making
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Planning and Coordination
Timeline
Kindergarten Teacher
Believe Memphis Academy
07.2025 - Current
1st Grade Elementary Teacher
Promise Academy
08.2023 - 07.2025
Relationship Banker
Truist Bank
04.2022 - 04.2023
Contact Representative
Internal Revenue Service
11.2021 - 04.2022
Sales Lead Keyholder
Michael Kors
10.2018 - 01.2021
Receptionist
Boys And Girls Club
07.2016 - 10.2018
Bachelor of Applied Arts - Communications
University of Memphis