Summary
Overview
Work History
Education
Skills
Timeline
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Haley Amagrande

Culleoka

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.


Overview

7
7
years of professional experience

Work History

Store Manager

Crumbl Cookies
09.2021 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Accomplished multiple tasks within established timeframes.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Independent Baker

N/A
09.2024 - Current
  • Provides friendly, courteous service to create memorable moments for customers.
  • Personalized catering options tailored to individual preferences and dietary requirements
  • Enhances customer satisfaction by creating visually appealing and delicious desserts and pastries.

Retail Sales Associate

Belk Department Store
02.2018 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

High School Diploma -

Culleoka Unit School
Culleoka, TN
05-2020

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Active listener
  • Employee scheduling
  • Supply ordering
  • Allergy awareness
  • Sanitation procedures
  • POS system operation
  • Expiration monitoring
  • Ingredient knowledge
  • Pastry techniques

Timeline

Independent Baker

N/A
09.2024 - Current

Store Manager

Crumbl Cookies
09.2021 - Current

Retail Sales Associate

Belk Department Store
02.2018 - 01.2021

High School Diploma -

Culleoka Unit School

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Haley Amagrande