Haley Anderson
Folsom,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Always eager to learn and build on personal growth.
Overview
7
7
years of professional experience
Work History
Assistant Trainer
Lotus Sport Horses
2460 Delmar Avenue, Penryn
01.2021 - 01.2024
- Assisted in the creation of customized training programs for diverse clientele, resulting in improved client satisfaction.
- Supported trainer in preparing training environment
- Focused on clear communication of learning objectives.
- Conducted thorough evaluations of training sessions.
- Facilitated group activities during training sessions to promote teamwork and enhance learning experiences.
- Provided one-on-one coaching to struggling clients/ riders, leading to an increase in overall trainee success rates.
- Focused on thorough communication by providing regular feedback on performance and offering additional support when needed.
- Established rapport with riders through active listening and open communication techniques, creating a positive learning environment.
- Helped conduct assessments to identify gaps in performance and develop targeted learning solutions for team and individual rider development.
- Handled day-to-day tasks and continually assessed where to improve in equine healthcare, and training supplies upkeep.
- Handled transportation of clients horses.
- Responsible for yearly, or bi-yearly clipping of team horses.
Personal Dog and Equine Groomer/ Clipper
Self Employed
Canyon Falls Drive
01.2021 - Current
- Improved dog, or equine hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Prevented injuries by safely handling animals of various sizes and temperaments during grooming sessions.
- Increased customer satisfaction with attentive care for each client''s specific needs and preferences.
- Maintained a clean, organized workspace to ensure the health and safety of both pets and staff members.
- Boosted repeat business by building strong relationships with clients and their pets through friendly interactions.
- Reduced stress for anxious horses or dogs with gentle handling techniques and calming environments during grooming sessions.
- Educated clients on proper at-home grooming practices to maintain their pets'' overall health between appointments.
- Ensured client satisfaction throughout the entire grooming process from initial consultation through completion.
Barista
Starbucks
4033 Cavitt Stallman Rd.
10.2020 - 01.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Art Teacher
Creative Arts And Music Center
6210 Douglas Boulevard
03.2020 - 01.2021
- Enhanced student creativity by incorporating various art mediums and techniques into lessons.
- Developed students'' artistic skills by providing personalized feedback and guidance on their artwork.
- Collaborated with other teachers to create interdisciplinary projects, connecting art with other subject areas.
- Improved student engagement in the classroom by designing innovative, project-based learning experiences focused on artistic expression.
- Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Assisted students in developing unique artistic skills and techniques.
- Assessed student work and provided constructive feedback.
Server
Dos Coyotes
13385 Folsom Boulevard
04.2019 - 12.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor Of Art History - History of Asian And European Art
Sacramento State University
Sacramento Bachelor Of Architecture - Interior Architecture
Sacramento State University
Sacramento Skills
- Continuous learning mindset
- Patience and empathy
- Record keeping accuracy
- Time management abilities
- Problem-solving aptitude
- Attention to detail
- Teamwork and collaboration
- Customer Service
- Work Planning
- Critical Thinking
Languages
German
Limited Working
Timeline
Assistant Trainer
Lotus Sport Horses
01.2021 - 01.2024
Personal Dog and Equine Groomer/ Clipper
Self Employed
01.2021 - Current
Barista
Starbucks
10.2020 - 01.2021
Art Teacher
Creative Arts And Music Center
03.2020 - 01.2021
Server
Dos Coyotes
04.2019 - 12.2020
Bachelor Of Art History - History of Asian And European Art
Sacramento State University
Bachelor Of Architecture - Interior Architecture
Sacramento State University