Summary
Overview
Work History
Education
Skills
LINKS
Timeline
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Haley Baker

Haley Baker

Summary

11 years of experience in the hospitality industry, gaining valuable and transferable skills in relationship building, strategic planning, and project management. Strong track record of quickly learning and adapting in new and complex situations. Eager to take the skill set I have accumulated and utilize it to the best of my ability in a professional setting. Committed to lifelong learning and personal development.

Overview

11
11
years of professional experience

Work History

Field Manager

Fund for Public Interest
05.2025 - Current
  • Developed strong rapport with local community members, resulting in improved engagement and campaign reach.
  • Maintained a high level of professionalism within the team by setting clear expectations and leading by example.
  • Collaborated with other team leaders to share best practices, generate new ideas, and streamline processes.
  • Supported overall campaign objectives by aligning team goals with organizational strategies and priorities.
  • Met and exceeded daily and weekly sales targets to contribute to overall business success.

Bartender/ Keyholder

Jefferson Tap & Grille
02.2020 - 04.2025
  • Managed the sales floor and several staff members efficiently without supervision.
  • Promoted to keyholder within the first six months.
  • Coordinated and created new additional cocktails.
  • Delivered excellent customer service, never receiving a bad review from a guest while simultaneously utilizing every customer experience to develop people skills.
  • Multitasking well under pressure during high volume business hours.
  • Mentored and trained several new staff members.

Head Bartender/ Keyholder

Bar Louie
03.2016 - 01.2020
  • Increased check averages by recommendations and up-selling through thoughtful and careful consideration of customers expectations.
  • Balanced daily registers successfully and completed administrative objectives.
  • Maintained good and high energy to provide the best experience for our guests diligently.

Data Entry Clerk

Chicago 20 Something
06.2018 - 08.2018
  • Entered email addresses in excel documents to organize groups together for different events.

Education

Associate of Science Degree - Environmental Sustainability

Harry S. Truman College
01.2022

Skills

  • Engaging personality
  • Customer service expertise
  • Memory retention
  • Suggestive selling
  • Team training and development
  • Goal oriented
  • Customer relations
  • Sales experience
  • Team management
  • Strong multitasking
  • Customer service
  • Highly reliable

LINKS

Website – www.linkedin.com/in/haley-baker-429722164

Timeline

Field Manager

Fund for Public Interest
05.2025 - Current

Bartender/ Keyholder

Jefferson Tap & Grille
02.2020 - 04.2025

Data Entry Clerk

Chicago 20 Something
06.2018 - 08.2018

Head Bartender/ Keyholder

Bar Louie
03.2016 - 01.2020

Associate of Science Degree - Environmental Sustainability

Harry S. Truman College
Haley Baker