Haley Barnes
Powell,OH
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Passionate about people and development. Enjoy driving the business and metrics forward while creating a fun and positive work environment.
Overview
5
5
years of professional experience
Work History
Store Manager
Rue21
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Vans Off The Wall
06.2022 - 09.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Store Manager
Papaya Clothing
02.2019 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Bachelor of Science - Social Work
The University of Tennessee - Knoxville
Knoxville, TN08.2026
Associate of Arts - General Studies
University of North Georgia
Dahlonega, GA12.2023
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Friendly and Positive
- Outstanding communication skills
- Recruiting and Hiring
- Policies and Procedures
Timeline
Store Manager
Rue21
10.2023 - Current
Store Manager
Vans Off The Wall
06.2022 - 09.2023
Store Manager
Papaya Clothing
02.2019 - 06.2022
Bachelor of Science - Social Work
The University of Tennessee - Knoxville
Associate of Arts - General Studies
University of North Georgia
Similar Profiles
Kamaya GuildKamaya Guild
Assistant Store Manager at Rue21Assistant Store Manager at Rue21
Isaac N. UrquidiIsaac N. Urquidi
Retail Clerk at Rue21Retail Clerk at Rue21
Jasmine CromerJasmine Cromer
Sales Associate at Rue21Sales Associate at Rue21
Alexus CraveyAlexus Cravey
Stocker at Rue21Stocker at Rue21
Wendy BowmanWendy Bowman
Vice President of Purchasing at Surge StaffingVice President of Purchasing at Surge Staffing