Haley Bernard
Galloway
Overview
1
1
year of professional experience
Work History
Barista
Longfellow's Coffee
Kinnelon, NJ
08.2025 - Current
- Prepared high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Collaborated with team members to optimize workflow during peak hours.
- Demonstrated product knowledge to educate customers on menu items and promotions.
- Operated point-of-sale systems efficiently, processing transactions accurately.
Barista
Boba Haven
Beach Haven, NJ
05.2025 - Current
- Adapted to changing environments and customer demands while maintaining service quality.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Wait Staff Member
MerriMakers
Manahawkin, NJ
04.2025 - 08.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food recommendations to enhance guest experience.
- Efficiently processed orders and payments using point-of-sale systems.
- Maintained cleanliness and organization of dining area to ensure operational efficiency.
- Collaborated with kitchen staff to expedite food preparation and service delivery.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Education
No Degree - Criminology
William Paterson University of New Jersey
Wayne, NJ05-2029
High School Diploma -
Pinelands Regional High School
Tuckerton, NJ06-2025
Skills
- Time management
- Attention to detail
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Order taking
- Cash register operation
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS systems
Timeline
Barista
Longfellow's Coffee
08.2025 - Current
Barista
Boba Haven
05.2025 - Current
Wait Staff Member
MerriMakers
04.2025 - 08.2025
No Degree - Criminology
William Paterson University of New Jersey
High School Diploma -
Pinelands Regional High School