Summary
Overview
Work History
Education
Skills
Timeline
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Haley Brooks

Harbor City

Summary

Experienced professional with a background in empathetic communication and client engagement at New Vision Day Program Inc, skilled in delivering exceptional customer service. Proven ability to understand individual needs and promote well-being, ensuring customer satisfaction and value.

Overview

1
1
year of professional experience

Work History

DSW Worker

New Vision Day Program Inc
03.2024 - Current
  • Developed Individual Education Plans for students with special needs.
  • Coordinated transportation services for clients to attend medical appointments, recreational outings, or other necessary engagements.
  • Developed strong rapport with clients through active listening skills and empathetic communication techniques.
  • Promoted a healthy lifestyle among clients by facilitating exercise programs and encouraging balanced nutrition choices.
  • Corrected unacceptable behavior through with gentle discipline and feedback to help clients meet necessary house rule requirements.

Daycare Assistant

McClure Family Childcare
08.2024 - 04.2025
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Supported children's emotional well-being by offering empathetic and patient care.

Education

High School Diploma - Nursing

Los Angeles Harbor College
Wilmington, CA

Skills

  • Multicultural sensitivity
  • Activities of daily living assistance
  • Daily living activities
  • Medication monitoring
  • Heavy lifting
  • Personal hygiene assistance

Timeline

Daycare Assistant

McClure Family Childcare
08.2024 - 04.2025

DSW Worker

New Vision Day Program Inc
03.2024 - Current

High School Diploma - Nursing

Los Angeles Harbor College

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Haley Brooks