Summary
Overview
Work History
Education
Skills
Involvement
Awards
Projects
Timeline
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Haley Brown

Columbus,OH

Summary

A motivated and dedicated first-generation college student seeking to leverage a strong work ethic and creative mindset. Seven years of invaluable customer service and internship experience. Exceptional teamwork, adaptability, responsibility, and patience. Humanities education has cultivated a deep cultural competence and equipped with strong analytic, research, and writing skills. Understands the principles and practice of integrated marketing communications, target marketing, and branding. Balance of fashion trend creativity and analytical perspective.

Overview

2
2
years of professional experience

Work History

Intern

Solimar International
01.2024 - Current
  • Gained experience in a top specialist consulting and marketing firm collaborating with experienced professionals in the field of sustainable tourism
  • Developed content marketing, social media posts, community outreach, and travel writing for countries in the South Caucus region and multiple areas in West Africa
  • Assisted in destination development through creative marketing and business strategies for clients which include large organizations, tourism authorities, national and local governments, private sector enterprises, and local communities
  • Presented senior leadership financial opportunities for our clients by dissecting market competition, identifying emerging global tourism trends, and curating brand identity


  • Worked closely on the company market readiness project consulting small businesses in West Africa on their social media presence to align with the consumer market and perspective


Host

NADA
08.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Server

True Food Kitchen
04.2023 - 08.2023
  • Built upon customer service skills and built a loyal clientele
  • Mentored and trained new hires
  • Memorized extensive menu, ingredients, and dietary restrictions of customers
  • One of the top employees for increased revenue and add-on sales\
  • Took responsibility for personal section while helping other workers to ensure smooth business operations

Community Clothing Store Volunteer

Alicias Closet
08.2022 - 04.2023
  • Sorted through donated clothing items and arranged store front
  • Maintained apperance and cleanliness of store
  • Assisted local adults and children with clothing needs

Education

Comparative Studies

The Ohio State University
05.2024

Skills

  • Thrives in fast-paced environment
  • Quick Learner
  • Problem-Solving capabilities
  • Interpersonal and Social Skills
  • Creativity and Innovation

Involvement

  • Tri-Alpha First Generation Honors Society
  • Scarlette Magazine - writing committee
  • Psychology Club
  • Buckeyes First Organization
  • Free clothing store volunteer
  • Magazines for Literacy - Treasurer

Awards

Deans List 2 consecutive semesters

Projects

  • The Historical Significance of Consumer Culture and Labor Through Fast Fashion, Analyzed fast fashion debate through a socio-economic perspective on 12 page research paper throughout the semester
  • Jamaica's Failed Economy and Neocolonial Trade Markets after Globalization, Comparative research on global and regional economies and world markets
  • Carbon Disulfide Exposure and Labor Practices of Viscose Plants in Jiangxi, China, Dispersed project through 16 weeks with Abstract, Methods, Materials and Results and presented at symposium

Timeline

Intern

Solimar International
01.2024 - Current

Host

NADA
08.2023 - Current

Server

True Food Kitchen
04.2023 - 08.2023

Community Clothing Store Volunteer

Alicias Closet
08.2022 - 04.2023

Comparative Studies

The Ohio State University

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Haley Brown