Haley Ceasar
Katy,TX
Summary
Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
3
3
years of professional experience
Work History
Merchandise Operations Specialist
Petco Animal Supplies Stores Inc.
6845 Siegen Ln, Baton Rouge, LA 70809
11.2022 - 11.2023
- Collaborated with store management to develop innovative merchandising concepts that enhanced overall brand image and appeal to customers.
- Monitored sales trends and adjusted merchandise displays accordingly, maximizing product exposure to customers.
- Provided exceptional customer service by assisting shoppers in locating desired items promptly and accurately answering their queries about products or promotions available at the store.
- Enhanced store presentation and customer experience through effective visual merchandising strategies.
- Answered customer questions regarding store merchandise, department information, and pricing.
Server/Restaurant Hostess
Cheddar's Scratch Kitchen
23948 Northwest Fwy, Cypress, TX 77429
02.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Cashier
JCPenney
25646 Hwy 290, Cypress, TX 77429
10.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Cashier
El Pollo Loco
14124 Cypress Rose Hill Rd, Cypress, TX 77429
02.2021 - 06.2021
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
Education
High School Diploma -
Bridgeland High School
10707 Mason Rd, Cypress, TX 7743306-2021
Skills
- Visual merchandising
- Inventory management
- Point-of-sale systems
- Sales analysis
- Customer service
- Attention to detail
- Pricing and shelf labeling
- Friendly and outgoing
- Teamwork and collaboration
- Reliable and punctual
Timeline
Merchandise Operations Specialist
Petco Animal Supplies Stores Inc.
11.2022 - 11.2023
Server/Restaurant Hostess
Cheddar's Scratch Kitchen
02.2022 - 08.2022
Cashier
JCPenney
10.2021 - 02.2022
Cashier
El Pollo Loco
02.2021 - 06.2021
High School Diploma -
Bridgeland High School
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