Haley Chappell
Snyder
Summary
At Stormy Brooke Designs, I excelled in customer service and POS system operation, enhancing customer satisfaction and streamlining transactions. Demonstrating patience, empathy, and reliability, I effectively managed merchandise displays and maintained store appearance, contributing to a positive shopping environment. My proactive approach and skillful communication significantly improved team efficiency and customer engagement.
Overview
1
1
year of professional experience
Work History
Retail Worker
Stormy Brooke Designs
05.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Bachelor of Business Administration - Human Resources Management
Beaumont, TX05-2025
Associate of Arts - Business
Western Texas College
Snyder, TX05-2022
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store maintenance
- Merchandise display
Timeline
Retail Worker
Stormy Brooke Designs
05.2024 - Current
Bachelor of Business Administration - Human Resources Management
Associate of Arts - Business
Western Texas College
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