
With several years of experience in administrative positions and also public safety, I bring a proven ability to lead teams, resolve high-pressure situations, and ensure operational efficiency. My background includes expertise in crisis management, risk assessment, escalations, and victim support, paired with strong administrative capabilities such as accounting, data entry, and customer service management.
I excel at maintaining composure and making sound decisions in fast-moving environments, balancing both procedural compliance and practical problem-solving. Whether managing complex cases or coordinating cross-functional teams, I focus on delivering reliable results with professionalism, care, and respect. What sets me apart is my genuine care for people and wanting to make a true difference in the world.
Client: Belton ISD
o Supervise a team of approximately twenty armed officers, ensuring the safety and security of students, staff, and school property.
o Conduct perimeter patrols and routinely check exterior and interior doors to ensure they are locked and secure throughout the day.
o Collaborate with school resource officers from local police departments, and the head of safety and security of BISD to enhance safety measures.
o Participate in ongoing professional training to maintain and sharpen tactical skills.
o Visit each school in the district to monitor officer performance, conduct equipment checks, and ensure adherence to security protocols.
o Provide coaching and guidance to officers, ensuring high performance and professional development.
o Oversee scheduling for security personnel, ensuring full coverage across all schools in the district.
o Maintain strong communication with the school district to ensure satisfaction with officer performance and promptly address any concerns.
o Maintained security within the correctional facility by conducting thorough inspections and searches.
o Performed count of inmates at designated times to ensure accuracy.
o Enforced rules and regulations established by the facility to maintain order and discipline.
o Monitored and supervised inmate activities, ensuring compliance with policies and procedures.
o Responded promptly to emergency situations, such as fights, escape attempts, and medical emergencies.
o Conducted regular inspections of inmate living areas to identify any contraband or potential security breaches.
o Documented and reported incidents, violations, and disciplinary actions.
Escorted and transported inmates to and from various locations within the facility.
o Conducted searches and investigations to prevent the introduction and distribution of contraband.
o Worked as part of C.I.T. and traveled to units and halfway houses throughout the region to help locate and put a stop to drugs, and other contraband.
o Provided support and counseling to inmates to promote rehabilitation and reduce recidivism.
o Responsible for daily coordination between all applicable stakeholders handling full life cycle operations of the home appraisal process.
o Coordinated with Project Manager to identify all daily tasks and ensure efficiency and effectiveness was tracked accurately.
o Served as the primary client liaison for bank lenders to ensure all primary requirements were completed and communicated for downstream operations.
o Worked seamlessly in multiple operating systems and ensured integration was complete and there was minimal efficiency loss due to limited automation.
o Provided accounting and handled all payments for services to customers of family-owned small businesses.
o Coordinated owner, worker, and customer schedules to ensure service was delivered to the highest degree of satisfaction.
o Maintained payroll information by collecting, calculating, and entering data; updated payroll records with exemptions, insurance changes, and title and department transfers.
o Answered emergency and non-emergency calls for service and simultaneously entered relevant information using Computer Aided Dispatch (CAD) system.
o Adept at negotiating, advising, and calming individuals in high stress/high pressure situations to obtain accurate information necessary to establish priority and initiate a timely response to emergency calls.
o Relayed and received information in a concise and professional manner, entered data in appropriate databases and updated responding units with new information/instructions as needed.