Haley Cooke
Chesnee
Summary
Proven to excel in fast-paced environments, I leveraged my data entry proficiency and exceptional teamwork skills at Williams Fabrication to enhance operational efficiency. My adeptness at administrative support and fostering vendor relations led to a significant improvement in project coordination and supply management, consistently surpassing team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Walmart Return Center Associate
Walmart Return Center 8092
11.2023 - Current
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Put away freight to the correct location
- Close out and wrap all pallets that are full
- Maintain a clean and safe work area
Order Picker /Cherry Picker Operator
Adidas Distribution
08.2021 - 11.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Order Picker /Cherry Picker Operator
Amazon Fulfillment Center
02.2020 - 08.2021
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Administrative Clerk
Sonoco Plastics
01.2015 - 05.2017
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Boosted department efficiency with timely completion of assigned tasks.
- Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Utilized office management software to record and track customer information.
Administrative Clerk
Williams Fabrication
09.2009 - 08.2016
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Contributed to project success by providing administrative support to various teams as needed.
- Arranged meetings and appointments and updated records to assist management.
- Managed daily mail distribution for both internal employees and external customers or clients.
- Enhanced office productivity by managing incoming calls, emails, and appointments for staff members.
- Strengthened vendor relations by negotiating contracts that resulted in cost savings for office supplies.
- Increased office accessibility, organized workspace to accommodate needs of all employees, ensuring comfortable and inclusive environment.
- Ensured compliance with internal policies, conducted regular audits of office supplies and initiated reordering process.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Compiled and analyzed data to produce reports.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Administrative Assistant
Quad Packaging
03.2007 - 09.2009
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
- Developed filing system for historical documents, preserving important company records and improving access to information.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Performed research to collect and record industry data.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
GED -
Chesnee High School
Chesnee, SC06-2008
Skills
- Scheduling appointments
- Document preparation
- Data entry proficiency
- Scheduling coordination
- Policy enforcement
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Team collaboration
- Telephone and email etiquette
- Active listening
- Strong problem solver
- Professional and mature
- Task prioritization
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Time management abilities
- Written communication
- Adaptability
- Administrative support
- Administrative background
- Document management
- Document scanning
- Mail handling
- Workflow coordination
- Office equipment operation
- Supply restocking
- Filing and data archiving
- Report writing
- Professional demeanor
- Problem-solving aptitude
- Inventory replenishment
- Project coordination
- Vendor relations
- Spreadsheet creation
- Calendar management
- Multi-line phone proficiency
- Word processing
- Spreadsheet management
- Proofreading
- Database management
- Multi-line phone systems
- Report preparation
- Mail management
- Analytical skills
- Supply management
- Travel arrangements
- Materials distribution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved many discounts from vendors by negotiation with accuracy , efficiency and professionalism
- established a good business relationships with vendors
- established will call orders from vendors for emergency parts
Affiliations
- Peachy Fitt
- Dance2fit
Certification
- cherry picker certification
- Dance2fit certification
- Peachy Fitt llc
Languages
English
Full Professional
Interests
- Providing a better life for me and my 2 children
- I participate in a variety of outdoor recreational activities
- Volunteering at local animal shelters and rescue organizations
- Music
- Dancing
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Dance
Timeline
Walmart Return Center Associate
Walmart Return Center 8092
11.2023 - Current
Order Picker /Cherry Picker Operator
Adidas Distribution
08.2021 - 11.2023
Order Picker /Cherry Picker Operator
Amazon Fulfillment Center
02.2020 - 08.2021
Administrative Clerk
Sonoco Plastics
01.2015 - 05.2017
Administrative Clerk
Williams Fabrication
09.2009 - 08.2016
Administrative Assistant
Quad Packaging
03.2007 - 09.2009
GED -
Chesnee High School
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