Haley DeFoor
Conway,AR
Summary
Efficient employee, known for high productivity and ability to complete tasks swiftly. Skilled in customer service, cash handling, and inventory management, ensuring smooth operations during peak hours. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Marble Slab Creamery
Conway, AR
01.2023 - Current
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Babysitter
Friends/Family
Conway, AR
01.2022 - Current
- At CrossFit Conway, I do childcare 8:30am until 9:30am.
- I have had many families reach out to me for babysitting, dog sitting, cat sitting, and house sitting.
- Organized various activities, games, crafts and outings to keep children entertained.
- Establishing trust through consistent communication with both parents and kids.
- Completing light housekeeping tasks such as tidying up toys and books.
- Remaining alert at all times while caring for multiple children simultaneously.
Carhop
Sonic
Conway, AR
08.2022 - 01.2023
- Assisted in kitchen duties, including food prep and packaging, during peak hours.
- Fostered a welcoming atmosphere, thanking customers and inviting them to return.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Kept customer and food preparation areas clean and well-organized.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Performed vehicle-side service with a smile, enhancing the dining experience.
- Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
Education
Bachelor of Arts - Interior Design
University of Central Arkansas
Conway, AR05-2028
Skills
- Time management
- Friendly demeanor
- Relationship building
- Speed and efficiency
- Flexible schedule
- Effective communication
- Customer service
Affiliations
- I attend CrossFit Conway, where I have learned life skills, built confidence, and made friendships with people my age and above.
- I am apart of the UCA sorority of Alpha Sigma Tau, which has taught me communication and leadership skills, helped me to go outside of my comfort zone, and taught me how to make life long friendships.
Accomplishments
- Along with my high school diploma, I received two scholarships, the "Arkansas Lottery Scholarship" and the University of Central Arkansas "Academic Scholarship".
- While attending the University of Central Arkansas, I was put on the "Dean's List" for maintaining a 3.7 GPA.
- Apart of National Honors Society at Conway High School
- Apart of the club Caring Cats at Conway High School
Timeline
Ice Cream Server
Marble Slab Creamery
01.2023 - Current
Carhop
Sonic
08.2022 - 01.2023
Babysitter
Friends/Family
01.2022 - Current
Bachelor of Arts - Interior Design
University of Central Arkansas
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