Laila Craig
Port Saint John,FL
Summary
Friendly professional with proven strengths in organizing, inventory management and customer service. A truely reliable individual with pleasant demeanor and terrific work ethic. Quick learning, patience and an excellent eye for details are vital tools I use to get jobs done.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Ice Cream Server
Scoops old fashioned ice cream
Cocoa, Florida
05.2022 - Current
- Maintained cleanliness and organization of serving area and equipment.
- Assisted customers with menu choices and provided flavor recommendations.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to ensure timely service during busy hours.
- Managed inventory by restocking supplies and monitoring product freshness.
- Educated customers on ingredients, allergens, and seasonal offerings available.
- Handled customer inquiries and resolved issues with professionalism and care.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Cleaned tables, chairs and dining areas after customer use.
- Memorized menu items, able to identify anything they want without having to look.
- Trained new employees on proper food handling techniques and customer service standards.
- Verified accuracy of order before serving it to customers.
- Prep, wash and sanitize all dishes after use.
- Maintain and fix any applications that have complications.
- Directed patrons to restrooms and other amenities within facility.
Education
Space Coast Jr./Sr. High School
Cocoa, FLSkills
- Inventory management
- Stocking and organization
- Consistantly on feet for periods of time
- A trusted key holder
- Team collaboration
- Independent work
- Flexible schedule
- Time management
- Gives earned respect
- Conflict resolution
- Pinpoint hand eye coordination
- Attention to detail
- Dependable and responsible
- Effective communication
- Patient and empathetic
- Calm composure when handling complaints
- Creativity in presentation
- Sanitation procedures
- Food preparation safety
- Cleaning and sanitizing
- Speed and efficiency
- Reliability and punctuality
- Professional appearance
- A hostess for gatherings
- Working under pressure
- Product rotation
- Customer engagement
- Order accuracy
- Food handling certification
- Salesmanship
- Cash register operation
References
References available upon request.
Timeline
Ice Cream Server
Scoops old fashioned ice cream
05.2022 - Current
Space Coast Jr./Sr. High School