Haley Durgin
San Diego,CA
Summary
After nearly 15 years in the service & hospitality industry, I’m looking to taking on new learning experiences & furthering my career in customer service. As a seasoned shift manager at several breweries, I’m looking forward to building community within my new home of San Diego.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Shift Manager & Mug Club Coordinator
Bier Brewery
Noblesville, Indiana
03.2024 - 08.2026
Front of House Supervisor & Bartender
Upland Brewing Company
Indianapolis, Indiana
01.2021 - 02.2024
Floor Manager & Bartender
7 Seas Brewing Company
Tacoma, WA
11.2016 - 12.2020
Lead Server & Bartender
The Flying Goat
Spokane, WA
02.2014 - 10.2016
Education
Lewis & Clark High School
Spokane, WASkills
- Team player
- Staff scheduling
- Interpersonal communication
- Leadership
- Communication skills
- Customer relationship management
- Problem solving
Communication
Completing new procedures & SOP's, open & honest dialogue with employees and management, always open to receive feedback.
Leadership
Always try to be a team player. Never going to delegate tasks that I'm not willing to do myself. Tactfully redirect team members when noticing something either done wrong or incomplete.
Certification
- Certified Beer Server - Level One Cicerone
Timeline
Shift Manager & Mug Club Coordinator
Bier Brewery
03.2024 - 08.2026
Front of House Supervisor & Bartender
Upland Brewing Company
01.2021 - 02.2024
Floor Manager & Bartender
7 Seas Brewing Company
11.2016 - 12.2020
Lead Server & Bartender
The Flying Goat
02.2014 - 10.2016
Lewis & Clark High School