Summary
Overview
Work History
Education
Skills
Timeline
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Haley Dynia

Oak Lawn

Summary

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

4
4
years of professional experience

Work History

Team Member

Chick-fil-A
12.2024 - Current
  • Assisted team members in daily operations and workflow processes.
  • Maintained cleanliness and organization of work areas to ensure safety standards.
  • Collaborated with colleagues to meet customer service expectations and enhance satisfaction.
  • Learned operational procedures and utilized tools effectively for task completion.
  • Supported inventory management by restocking items as needed throughout shifts.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Customer Service Representative

Pandora Jewelry
10.2024 - 11.2024
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in managing customer accounts, ensuring accurate data entry and updates.
  • Participated in training sessions to refine skills and stay updated on product offerings.
  • Retrieved customer info to pass them on to the next sales person to purchase jewelry
  • Packed up customer orders to be picked up in store or mailed out.

Office Assistant

IES
01.2022 - 06.2024
  • Handled incoming calls and inquiries, providing excellent customer service support.
  • Monitored office supplies inventory
  • Maintained organized filing systems for easy access to documents and information.

Education

High School Diploma -

Oak Lawn Community High School
Oak Lawn

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Following instructions
  • Leadership qualities

Timeline

Team Member

Chick-fil-A
12.2024 - Current

Customer Service Representative

Pandora Jewelry
10.2024 - 11.2024

Office Assistant

IES
01.2022 - 06.2024

High School Diploma -

Oak Lawn Community High School
Haley Dynia