Haley Edwards
Pattonville,TX
Summary
I am currently seeking to obtain a position that I can utilize and enhance my skill set to my highest potential. Im a compassionate, hardworking, and a dependable professional that is eager to advance and to further my education. I am dedicated to making a positive impact with my experience and drive of providing excellent patient care.
Overview
17
17
years of professional experience
Work History
Receptionist Coordinator
Quality Care ER
Paris, Texas
02.2021 - Current
- Greeted patients and families upon arrival at the emergency care facility
- Answered phone calls and addressed patient inquiries promptly.
- Coordinated with medical staff to facilitate efficient patient flow.
- Processed patient registration forms and verified insurance information.
- Assisted in resolving customer complaints or inquiries in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Processed invoices, payments, and other financial transactions according to established procedures.
Radiology Technician
McCurtain Memorial Hospital
Idabel, OK
02.2020 - 01.2021
- Uses Radiation Safety Protection
- Diagnostic Imaging Procedures experience
- Fluoroscopy experience
- CT experience
- Detail oriented
- Medical Terminology
- Time Management
- Sufficient multi-tasker
- Use critical thinking skills.
- Promote commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns.
- Compassionate with patients.
- Position patients properly for scans and procedures, calmly giving instructions on when to stay still to optimize scans for high quality images.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
- Maintain imaging equipment, assessing for issues and proper functionality after each use, troubleshooting concerns and escalating major issues to maintenance staff.
- Use PACS system.
- Maintain a clean work environment.
- Minimize radiation exposure to keep dose as low as reasonably achievable for patients.
- Develop a basic understanding of radiology with hospital information systems along with database entry and coding protocols.
Receptionist
Nulook Dermatology-Dr. Phillip Bandel, MD
Paris, TX
06.2016 - 12.2019
- Greet patients, verified insurance, checks referrals, answer multiple phone lines, scheduled and confirm appointments, check messages, collect co-pays, prepared mail, maintain clean work environment, reports.
- Answered incoming calls and routed questions to clinical staff.
- Verified insurance details and collected patient copayments.
- Scheduled patient appointments and managed daily provider calendars.
- Updated patient charts and maintained accurate office records.
- Prepared new patient intake forms and registration packets.
- Coordinated referrals and follow-up visits with outside offices.
- Protected patient privacy and followed HIPAA office procedures.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Receptionist
First In Smiles-Dr. Rick Barfield, DDS
Plano, TX
12.2011 - 06.2013
- Greeted and prepared patients for Dental examinations.
- Properly sterilized dental equipment and examination rooms.
- Correctly arranged instrument trays prior to dental procedures and surgeries.
- Scheduled and confirmed appointments.
- Provided appropriate post-operative instructions as prescribed by Dentist.
- Expertly filed patient's charts and processed billing and payments.
- Assisted doctor with procedures temporarily.
- Used Dentrix computer system.
- Maintained clean work environment.
- Greet patients, verified insurance, scheduled and confirmed appointments, prepared mail, explained treatment plans, performed end of day reports and deposits, maintained a clean functioning work-place environment and sterilize equipment, ran errands for office, used Dentrix computer system.
Patient Coordinator
Paris Children's Dentistry
Paris, TX
04.2010 - 11.2011
- Greeted and prepared patients for Dental examinations.
- Properly sterilized dental equipment and examination rooms.
- Correctly arranged instrument trays prior to dental procedures and surgeries.
- Scheduled and confirmed appointments.
- Provided appropriate post-operative instructions as prescribed by Dentist.
- Expertly filed patient's charts and processed billing and payments.
- Assisted doctor with procedures temporarily.
- Used Dentrix computer system.
- Maintained clean work environment.
Education
Associate of Science - Radiologist Technologist
Paris Junior College
Paris, TX12-2020
Skills
- Excellent communication skills
- Proficient in patient care
- Strong organizational skills
- Fast paced
- Energetic work attitude
- Adaptive team player
- Maintains patient care/safety at all times
- Appointment scheduling proficiency
- OSHA training
- CPR certified
- HIPAA
- Insurance knowledge
- Uses Radiation Safety Protection
- Diagnostic Imaging Procedures experience
- Fluoroscopy experience
- CT experience
- Detail oriented
- Medical Terminology
- Time Management
- Sufficient multi-tasker
- Use critical thinking skills
References
- Candy Tims, (580)272-4417
- Jessica Semple, (214) 298-4117
Phone
cell, (903)706-8924
Timeline
Receptionist Coordinator
Quality Care ER
02.2021 - Current
Radiology Technician
McCurtain Memorial Hospital
02.2020 - 01.2021
Receptionist
Nulook Dermatology-Dr. Phillip Bandel, MD
06.2016 - 12.2019
Receptionist
First In Smiles-Dr. Rick Barfield, DDS
12.2011 - 06.2013
Patient Coordinator
Paris Children's Dentistry
04.2010 - 11.2011
Associate of Science - Radiologist Technologist
Paris Junior College