Haley Eley
Suffolk,VA
Summary
Proven Phlebotomist Technician with a track record of enhancing patient cooperation and reducing anxiety at Octapharma Plasma Center through compassionate communication and expert venipuncture techniques. Skilled in HIPAA compliance and patient scheduling, demonstrating adaptability and a commitment to professional development. Achieved efficiency in specimen collection, prioritizing patient care while maintaining confidentiality and upholding best practices. Highly-skilled phlebotomist with 3 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical assistant position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist Technician
Octapharma Plasma Center
01.2024 - 06.2024
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Painter Laborer
Shipyard Marine
06.2022 - 10.2023
- Demonstrated adaptability, efficiently handling various types of painting projects including residential, commercial, and industrial settings.
- Maintained clean workspaces, organizing tools and equipment for optimal productivity.
- Improved project efficiency by effectively managing time and resources for multiple painting tasks.
- Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Customer Service Cashier
Walgreens
02.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certification - Medical Assistant
Tidewater Community College
Virginia Beach, VA06.2024
Certificate - Phlebotomy
Thomas Nelson Community College
Hampton, VA12.2022
Kings Fork High School
Suffolk, VA06.2020
Skills
- Venipuncture
- Data Entry
- Order of draw
- Proper tourniquet use
- HIPAA
- Capillary puncture
- Vital Sign Monitoring
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Electronic Health Records
- Compassionate
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Appointment Setting
- Maintaining confidentiality
- Sterilization techniques
- First Aid
- Anatomy and Physiology Knowledge
- Medical supply inventory
- Sterile technique
- Trustworthy companion
- Adaptable
- Patient Relations
- Knowledge of EKG rhythm interpretation
- Prioritizing stat orders
- Simple dressings
- Indirect Patient Care
- Reliable transportation
- Tube feedings and medications familiarity
Certification
- PT - Phlebotomy Technician
- CCMA - Certified Clinical Medical Assistant
Timeline
Phlebotomist Technician
Octapharma Plasma Center
01.2024 - 06.2024
Painter Laborer
Shipyard Marine
06.2022 - 10.2023
Customer Service Cashier
Walgreens
02.2021 - 03.2022
Certification - Medical Assistant
Tidewater Community College
Certificate - Phlebotomy
Thomas Nelson Community College
Kings Fork High School
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