Haley Eppard
Stanley,VA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Comprehensive experience in office nursing, home health and long term facility delivering high standards of patient care. Known for collaborative teamwork and ability to adapt to changing healthcare needs. Skilled in patient assessments, medication administration, and maintaining accurate records, ensuring reliable and consistent support for medical team. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
LPN Office Nurse
Sentara
Harrisonburg, VA
10.2024 - Current
- Safety Coach - hand hygiene audits, medication audits, AED checks and eye wash station checks
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Educated patients and families on disease processes, medications and treatments.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Took samples to complete diagnostic and routine assessment tests.
- Reviewed patient history to verify conditions and current medications.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Provided patient education on health care issues and prescribed medications.
- Developed and implemented individualized patient care plans.
- Delivered emotional support to patients and families during challenging times.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
LPN Office Nurse
Sentara
Timberville, VA
12.2021 - 12.2023
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Educated patients and families on disease processes, medications and treatments.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Reviewed patient history to verify conditions and current medications.
- Took samples to complete diagnostic and routine assessment tests.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Provided patient education on health care issues and prescribed medications.
- Developed and implemented individualized patient care plans.
- Delivered emotional support to patients and families during challenging times.
- Helped patients complete bathing, dressing and eating.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
LPN Field Nurse
Valley Health System LYNN CARE CENTER
Front Royal, VA
01.2020 - 12.2022
- Administered medications safely and effectively, preventing adverse reactions or complications.
- Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
- Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
- Dispensed and administered patients' medications following care plans and physician's orders.
- Delivered emotional support to patients facing challenging diagnoses or difficult treatments, fostering resilience during recovery processes.
- Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
- Managed complex wound care for improved healing rates and reduced infection risk.
- Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
- Improved patient outcomes by providing high-quality nursing care and timely interventions.
- Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
- Completed thorough assessments to identify changes in patients'' condition, implementing appropriate interventions as needed.
- Reduced hospital readmission rates by closely monitoring patients'' progress and executing effective care plans.
- Implemented preventive measures that mitigated the spread of infections among vulnerable patient populations.
- Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
- Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decisionmaking.
- Developed strong rapport with patients through clear communication skills that foster trust within the nurse-patient relationship.
- Provided skilled nursing care for diverse populations, including geriatric, pediatric, and chronically ill patients.
- Collaborated with other nurses to provide seamless coverage during shift changes ensuring continuity of safe quality patient care.
- Interpreted lab results and followed physicians orders to prescribe medications or other treatments.
- Contributed to interdisciplinary team collaboration for optimal patient care and treatment planning.
- Complied with State Department of Health by completing required forms and entering in computer database.
- Participated in ongoing professional development opportunities to maintain and enhance nursing skills, consistently delivering high-quality patient care.
- Collaborated with insurance companies to help patients receive prescribed medications and services.
- Streamlined communication among healthcare team members, resulting in enhanced efficiency and collaboration.
- Complied with applicable legal requirements for HIPAA and documentation standards.
- Educated patients and caregivers on disease processes, medications, plans of care and individualized treatment plans.
- Observed confidentiality safeguards for all patient-related information.
- Established realistic, measurable and observable goals consistent with patients' diagnosis.
- Administered effective nursing care to ill, injured, convalescent and disabled patients.
- Managed activities from clinic initiation to termination.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Administered medications and injections to patients.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Provided patient education on health care issues and prescribed medications.
- Developed and implemented individualized patient care plans.
- Delivered emotional support to patients and families during challenging times.
- Helped patients complete bathing, dressing and eating.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Coordinated patient transfers to other facilities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Education
Page County High School
Shenandoah, VANursing -
Page County Technical Center
Stanley, VASkills
- Infection control nurse
- Epic
- Referrals
- Home Health nursing
- Clinical judgment
- Vital signs monitoring
- HIPAA compliance
- Immunization administration
- Phlebotomy techniques
- Leadership qualities
- Nursing documentation
- Continuing education
- Catheter care
- Quality improvement
- Medication administration
- Direct patient care
- EMR updating
- Appointment scheduling
- Compassion and empathy
- Incoming call reception
- Care plan development
- Insurance processing
- Prenatal care
- Sanitation standards
- Diagnostic testing
- Postoperative care
- Telephone triage
- Pediatric nursing
- HIPAA protocols
- Certified in CPR/AED
- Critical thinking
- Patient education
- Epic systems
- Wound care
- Responsible and dependable
- CPR/AED
- Medical paperwork processing
- Coaching and mentoring
- Infection control
- Dementia knowledge and care
- Patient observation
- Treatment room preparation
- ICD-10
- Management team support
- Work planning and coordination
- Nursing staff supervision
- Postpartum patient care
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Patient support
Timeline
LPN Office Nurse
Sentara
10.2024 - Current
LPN Office Nurse
Sentara
12.2021 - 12.2023
LPN Field Nurse
Valley Health System LYNN CARE CENTER
01.2020 - 12.2022
Page County High School
Nursing -
Page County Technical Center