Haley Freeland
Kalamazoo,MI
Summary
Life Skills Coach with expertise in mentoring diverse individuals across various age groups and cultures. Proven strengths in communication, conflict resolution, and goal-setting strategies. Experience includes delivering emotional support, boosting self-esteem, and enhancing decision-making skills. Achievements include empowering clients to achieve personal growth and reach life goals.
Overview
3
3
years of professional experience
Work History
Life Skills Coach
Bowen Center
Kokomo, IN
08.2023 - 03.2025
- Developed individualized life skills plans for clients based on their needs and goals.
- Consistently recognized for dedication, hard work, and exceeding employer expectations.
- Maintained accurate records and documented client data in company databases.
- Conducted assessments of client's current life skills levels and created strategies for improvement.
Warehouse Worker
Dollar General Distribution Center
Marion, IN
10.2022 - 08.2023
- Transported goods to designated warehouse areas efficiently.
- Followed guidelines for accurate order picking.
- Maintained knowledge of safety procedures and proper lifting techniques.
- Secured items in truck using protective padding and straps.
- Organized warehouse space to maximize product storage efficiency.
Hostess
Applebees
Kokomo, IN
08.2022 - 08.2023
- Assigned patrons to suitable tables according to server rotation.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Writer and Editor
Newspaper @ Indiana University
Kokomo, IN
11.2021 - 07.2022
- Conducted in-depth research on diverse topics to produce precise, engaging content.
- Strengthened communication skills with colleagues and businesses for improved collaboration.
- Organized written work in accordance with established style guidelines.
- Interviewed subject matter experts to gather relevant information effectively.
Education
Bachelor of Science Degree - Communications, Journalism, English
Indiana University Kokomo
Kokomo, IN01.2022
Skills
- Individualized planning
- Client assessment
- Goal setting
- Progress tracking
- Record management
- Behavioral coaching
- Customer service and support
- Conflict resolution
- Time management
- Communication skills
- Safety compliance
- Team collaboration
- Problem solving
References
References available upon request.
Timeline
Life Skills Coach
Bowen Center
08.2023 - 03.2025
Warehouse Worker
Dollar General Distribution Center
10.2022 - 08.2023
Hostess
Applebees
08.2022 - 08.2023
Writer and Editor
Newspaper @ Indiana University
11.2021 - 07.2022
Bachelor of Science Degree - Communications, Journalism, English
Indiana University Kokomo
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