Haley Germain
Network Administrator
Summary
Results-driven IT professional offering 5+years of experience in network administration, security, preventative maintenance, repairs, and upgrades. Reliable Network Administrator with background in installing and troubleshooting IP-based infrastructure and devices providing data, voice, and video solutions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Network Administrator
Northrop Grumman Corporation
08.2021 - Current
- Continuously improve and maintain network efficiency and customer security compliance by implementing and managing system updates and patches in cisco routers and switches
- Enhance network security through installation, monitoring, and maintenance of firewalls.
- Create and maintain network diagrams and documentation.
- Lead Cisco Unified Call Manager upgrade project. Installed new CUCM and CUC hardware. Configured two ESXi servers for High Availability. Configured CUCM and CUC servers offering local voice and voicemail management for NGRN East Hub.
- Implemented Cisco Meeting Server and Cisco Meeting Server Web App for NGRN East Hub offering a local conference solution and local management of NGRN East Hub conferencing system. Allowed NGC to disconnect from WWT with savings of ~$2,000 monthly.
Network Infrastructure Intern
Synergy ECP
02.2021 - Current
- Installed and terminated 1,500ft of Cat 5e network cable in support of current/future FedData data, voice, and AV/MM requirements. Completed within 48 hours on a three member team.
- Ran cabling and installed data drops for new node installations.
- Received training on fiber terminations and splicing.
NOC- Assistant Operations Manager
Defense Intelligence Agency- United States Navy
02.2018 - 06.2021
- Responsible for the operation, maintenance, and troubleshooting of 375 special intelligence circuits, 17 multinational networks, WAN monitoring and maintenance in the Pacific and alternate JWICS NOC.
- Led a team of 3 to aid in a $1.3M UPS renovation; gracefully shutdown 748 network devices across 17 domains, and restored operations to 14 DoD Agencies and 57 sites within the Pacific.
- Configured and maintained layer 2 & 3 technical solutions for providing data, voice, and video services to remote locations through use of GRE tunnels and OSPF.
- Instituted over 10,000 feet of network cables to include copper and fiber, maintaining the Defense Intelligence Agency's $75M network infrastructure.
- Oversaw a daily line item inspection of 168 items safeguarding $1.4M worth of assets and 100% accountability.
- Held role as SMART.neXt messaging system admin. Fixed 1K+ transmission errors for 145-line items and facilitated 7.2M Pacific Fleet message transfers. Additional duties included account creation, system storage maintenance, system swap procedures, and command line troubleshooting.
- Completed skilled administrative work to support all office staff and operational requirements.
Education
Bachelor of Science - Network Operations And Security
Western Governors University
Salt Lake City, UTCurrent
Associate of Science - General Education
Cape Fear Community College
Wilmington, NCMay 2016
Skills
- Network troubleshooting
- Equipment installation and maintenance
- Cisco routing/switching
- Cisco Unified Call Manager & Cisco Meeting Server
- Cryptographic Equipment (KG-175D/G, KIV-7)
- Fiber and copper infrastructure
- Knowledge of OSPF & EIGRP
- Knowledge of configuring Spanning-Tree
Soft Skills
- Teamwork
- Leadership
- Customer Service
- Organization
- Time Management
Security Clearance
TS/SCI w/ Polygraph
Certification
- Cisco Certified Network Associate (CCNA)
- CompTIA Security+
- CompTIA Network +
- CompTIA A +
- CompTIA Project +
Timeline
Network Administrator
Northrop Grumman Corporation
08.2021 - Current
Network Infrastructure Intern
Synergy ECP
02.2021 - Current
NOC- Assistant Operations Manager
Defense Intelligence Agency- United States Navy
02.2018 - 06.2021
Bachelor of Science - Network Operations And Security
Western Governors University
Associate of Science - General Education
Cape Fear Community College
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