Haley Higgins
Albia,IA
Summary
Hardworking Product Associate well-versed in maintaining food safety standards while presenting product attractively for customers. Proficient in monitoring temperatures and helping to move older product and prevent losses. Expertise in food rotation and supplies management. Versatile team member with team-oriented nature and expertise to handle checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.
Overview
3
3
years of professional experience
Work History
Produce Associate
Foodlion Grocery Store
02.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Boosted sales by creating attractive fruit and vegetable displays to entice customers.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
- Participated in ongoing training sessions to stay current on industry trends, best practices for handling fresh produce, and latest company initiatives.
- Assisted in the training of new produce associates, sharing knowledge and best practices for job success.
- Coordinated with other departments as necessary to facilitate cross-merchandising opportunities and enhance overall store presentation.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Completed prep work on pre-packaged vegetables and fruits.
Deli/Bakery Worker
Foodlion Grocery Store
11.2020 - 02.2023
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming bakery environment.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Increased sales with effective product promotions and attractive displays.
- Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Trained new employees on deli operations, policies, and procedures, contributing to a more efficient workforce.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
High School Diploma -
West Davidson High School
Lexington, NC06.2019
Skills
- Monitoring inventory
- Price Checking
- Quality control guidelines
- Product displays
- Operating pallet jacks
- Cleanliness and sanitation
- Proper food handling
- Equipment safety
- Inventory Rotation
- Safe Food Handling
Timeline
Produce Associate
Foodlion Grocery Store
02.2023 - 03.2024
Deli/Bakery Worker
Foodlion Grocery Store
11.2020 - 02.2023
High School Diploma -
West Davidson High School
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