Haley Hodkinson
Marietta,GA
Summary
Fast learner, eager to take on new challenges and help the team achieve company goals. I am hardworking and highly motivated with strong organizational skills. I also have clear communication that allows me to easily collaborate with team members and clientele.
Overview
11
11
years of professional experience
Work History
Loan Processing Manager
Atlanta Title Loans
09.2021 - Current
- Enhanced customer satisfaction with timely and accurate loan assessments, providing clear communication throughout the process.
- Completed data entry tasks with accuracy and efficiency.
- Assisted with month-end closing procedures, ensuring all account information was accurately recorded.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced communication between departments by coordinating schedules and providing timely updates on upcoming events.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Quality Control Inspector
HomeChef
02.2021 - 07.2021
- Communicated with production team members about quality issues.
- Inspected incoming and outgoing materials for accuracy and quality.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
Production Line Worker
HomeChef
12.2020 - 02.2021
- Followed instructions to make products in line with customer specifications.
- Collaborated with other production workers to achieve smooth running of production line.
- Boxed, labeled, and transported items to support assembly operations.
- Followed safety protocols to prevent accidents and injuries to self and colleagues.
Front of House Barista
Dunkin' Donuts
02.2020 - 11.2020
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
- Provided exceptional customer service by responding promptly to inquiries and addressing concerns professionally.
- Maintained store professionalism by cleaning and sanitizing work areas daily.
- Enhanced organization by accurately stocking shelves and maintaining inventory control.
- Operated cash register to record transactions accurately and efficiently.
Front of House Manager
Cabana's on the Lake
03.2019 - 01.2020
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Trained new hires on company policies, procedures as well as proper food handling techniques.
- Observed cash handling and security procedures during shifts to recognize and address issues with staff.
Restaurant Shift Manager
World Of Wings
08.2014 - 03.2019
- Maintained cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Resolved guests complaints while maintaining positive customer environment.
- Used cash registers and credit card machines to cash out customers.
- Improved scheduling efficiency by closely monitoring labor hours and making adjustments as needed.
Education
High School Diploma -
Newton High School
Covington, GA05-2015
Skills
- Scheduling
- Data Entry
- Customer Service
- Computer Skills
- Communication
- Team Management
- Loan & Payment Processing
- Accounts Receivable
- Billing & Collections
- Organizational Skills
Timeline
Loan Processing Manager
Atlanta Title Loans
09.2021 - Current
Quality Control Inspector
HomeChef
02.2021 - 07.2021
Production Line Worker
HomeChef
12.2020 - 02.2021
Front of House Barista
Dunkin' Donuts
02.2020 - 11.2020
Front of House Manager
Cabana's on the Lake
03.2019 - 01.2020
Restaurant Shift Manager
World Of Wings
08.2014 - 03.2019
High School Diploma -
Newton High School
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