Summary
Overview
Work History
Education
Skills
Work Preference
Quote
Certification
Work Availability
Accomplishments
Affiliations
Software
Languages
Interests
Websites
Timeline
CustomerServiceRepresentative
JP Picone

JP Picone

Professional
Palm Beach Gardens,FL

Summary

I seek challenging position where I can fully use my skills for the success of our clients, organization and myself.

Overview

27
27
years of professional experience

Work History

Loan Processing Manager

Home Loan Experts, LLC
01.2012 - Current
  • As the Loan Processing Manager at Home Loan Experts and I also own JP First, LLC processing, I currently oversee all loans originated by a dozen plus loan officers in several states from pre-approval to post funding.
  • My expertise is in both QM and NON- QM loans. I can handle FHA, VA, USDA & Jumbo Loans as well as DSCR, Self Employment and Bank Statement Loans.
  • I have excellent problem solving skills, customer service skills and superb communication skills.
  • I am use to working in a fast paced environment, multitasking as needed to get loans closed on time with the highest level of satisfaction from borrower, LO, Agent and other third of parties involved.
  • I am 5 star rated on all social media platforms including Google business, experience and Zillow.

Loan Manager

Florida Housing
01.2008 - 12.2011
  • I managed a team of Loan sales people, I processed all loan modifications brought in by sales team.
  • I communicated with more than a dozen lenders, including BofA, Chase, Wells Fargo, Mr Cooper, SunTrust, Ocwen, and successfully closed more than 500 loan modifications.

Finance & Insurance Director

Honda/Acura Finance
04.2000 - 12.2007
  • As a Finance & Insurance Director, I managed a team of Finance & Insurance Managers and Sales People, I obtained loan approvals for new and used automobiles as well as sold finance and insurance products
  • I did hiring, training and assisted the General Manager and Comptroller with day to day operations and month end closeout.

Finance Manager

AutoNation
08.1997 - 03.2000
  • As a Finance Manager, I closed car buyers, by reviewing credit, income and assets and placed them in the correct loan product and offered insurance products.

Education

Course -

NMLS Mortgage License

Course -

Florida Notary

Course -

Intuit level 1
01.2022

Course -

AutoNation Finance University
01.1997

Degree - Automotive

Penn Foster
01.1997

Diploma -

Clifton
01.1989

Skills

  • Loan Underwriting Expertise
  • Fraud Detection Awareness
  • Effective Communication Techniques
  • Credit Analysis Proficiency
  • Process improvement strategies
  • Regulatory Compliance Knowledge
  • Performance Monitoring Techniques
  • Conflict Resolution Competence
  • Advanced Organizational Skills
  • Strong Decision-Making Skills
  • Pipeline Management Efficiency
  • Loan Closing Coordination
  • Relationship Building Capacity
  • Document Review Proficiency
  • Loan Processing Software Familiarity
  • Time Management Excellence
  • Attention to detail mastery
  • Document Review
  • Loan Underwriting
  • Credit analysis
  • Loan Origination
  • Mortgage lending
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Leadership skills
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Customer service-focused
  • Organizational Skills
  • Team Collaboration

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCompany Culture401k matchWork from home optionHealthcare benefitsPersonal development programsCareer advancementStock Options / Equity / Profit SharingPaid time offFlexible work hours

Quote

Stop chasing the money and start chasing the passion.
Tony Hsieh

Certification

  • Mortgage Origination, NMLS 1629612 - [2017-Present]
  • Florida Notary - 2017-2026

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved recognition by introducing great ideas for UWM 2017- Exact Rate, Processor Assist, Conditions Uploads.
  • Recognized as a top mortgage person in Wellington The Magazine October 2019.
  • Recognized as a Top Professional for receiving more than 15 verified 5 star reviews in 12 months.

Affiliations

  • Rocket Mortgage
  • UWM
  • Arive

Software

Encompass

Caylx

TPO

Microsoft

Google

Languages

English
Native or Bilingual

Interests

Family

Playing Guitar

Cooking

Music & Movies

Chess & Cards

Youtube

Timeline

Loan Processing Manager

Home Loan Experts, LLC
01.2012 - Current

Loan Manager

Florida Housing
01.2008 - 12.2011

Finance & Insurance Director

Honda/Acura Finance
04.2000 - 12.2007

Finance Manager

AutoNation
08.1997 - 03.2000

Course -

NMLS Mortgage License

Course -

Florida Notary

Course -

Intuit level 1

Course -

AutoNation Finance University

Diploma -

Clifton

Degree - Automotive

Penn Foster

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