Haley Hope
Gainesville
Summary
I am a reliable and people-oriented individual with a solid background in customer service. Experienced in assisting customers, resolving issues quickly, and creating positive interactions in busy environments. Known for strong communication skills, a positive attitude, and the ability to learn quickly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
Panda Express
Thackerville
01.2026 - Current
- Provided exceptional customer service to enhance dining experience.
- Managed front counter operations during peak hours efficiently.
- Processed customer orders accurately and promptly
- Provided exceptional service, resulting in return guests.
Front desk agent
Winstar
Thackerville
03.2025 - 08.2025
- Delivered exceptional customer service at the front desk
- Maintained accurate records of guest preferences and requests, contributing to personalized service and repeat visits.
- Cultivated a welcoming atmosphere through effective communication, resulting in increased guest loyalty and positive online reviews.
Server
Winstar
Thackerville
03.2025 - 08.2025
- Engaged with guests to create memorable dining experiences
- Delivered orders efficiently
- Strong communication
Merchandiser
SAS retail services
Denton
10.2022 - 11.2024
- Worked with store managers to discuss product placement
- Provided a positive shopping environment.
Server
Sidewalk cafe
Denton
02.2021 - 07.2022
- Provided friendly and attentive service, encouraging guest to come back
- Anticipated guests needs
- Responded quickly to requests and concerns
- Accurately took food and beverage orders
Catering Assistant
Try Hungry
Dallas
11.2019 - 01.2021
- Assisted in food preparation and service, ensuring timely delivery of meals and customer satisfaction.
- Provided exceptional customer service
Education
Living with Hope Christian Academy
Argyle, TXSkills
- Time Management
- Problem Solving
- Team player
- Multitasking and organization
- Strong work ethic
Certification
- Food Handlers License
Hobbies and Interests
- I love traveling to various destinations. My favorite places I've been to include Alaska, Virginia,and the Caribbean.
- I enjoy spending time with my friends and family
- I enjoy going to concerts
Timeline
Front of House Employee
Panda Express
01.2026 - Current
Front desk agent
Winstar
03.2025 - 08.2025
Server
Winstar
03.2025 - 08.2025
Merchandiser
SAS retail services
10.2022 - 11.2024
Server
Sidewalk cafe
02.2021 - 07.2022
Catering Assistant
Try Hungry
11.2019 - 01.2021
Living with Hope Christian Academy