Haley Hussey
Ozark,AL
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.
Overview
2
2
years of professional experience
Work History
Waitress
Waffle House
Enterprise, AL
04.2021 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Prepared specialty desserts for customers for special occasions.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to help customers make food choices.
Caregiver
First Light Home Care
Dothan, AL
10.2020 - 02.2021
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Shopped for groceries regularly in order to keep house stocked with necessities.
Waitress
Waffle House
Enterprise, AL
03.2019 - 04.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Prepared specialty desserts for customers for special occasions.
- Bussed and reset tables to keep dining room and work areas clean.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Greeted new customers, discussed specials and took drink orders.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Stayed up-to-date on menu changes to help customers make food choices.
Education
High School Diploma -
James Madison Hgh School
Nacross, Gergia02.2020
Skills
- Special Requests and Substitutions
- Menu Recommendations
- Specials Promotion and Upselling
- Verbal and Written Communication
- Team Player
- Able to Lift 30 Pounds
- Warm and Friendly
- Service-Oriented
- PPE Guideline Compliance
- High Volume Dining
- Microsoft Office
- Multitasking and Prioritization
Timeline
Waitress
Waffle House
04.2021 - Current
Caregiver
First Light Home Care
10.2020 - 02.2021
Waitress
Waffle House
03.2019 - 04.2020
High School Diploma -
James Madison Hgh School
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