Haley Johnson
Eagar
Summary
With a proven track record at Howard Johnson, I excel in maintaining high sanitation standards and enhancing guest satisfaction. Leveraging deep cleaning expertise and exceptional customer service skills, I've significantly improved cleanliness ratings by 30%. My ability to work collaboratively ensures efficient operations and a welcoming environment for all.
Overview
6
6
years of professional experience
Work History
House Cleaner
Small Town Cleaners
06.2024 - 02.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Best Western
10.2023 - 06.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
Howard Johnson
12.2022 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Server/bartender
Booga Reds Restaurant
07.2019 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Master Of International Business Management - Business Management
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ06.2019
High School Diploma -
Round Valley High School
Eagar, AZ05.2014
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Quality assurance
- Household management
- Deep cleaning expertise
- Surface sanitation
- Payment collection
- Laundry proficiency
- Meal preparation
- Mold prevention
- Safe cleaning with chemicals
- Restocking supplies
- Surface disinfection
- Commercial and residential cleaning
- Teamwork
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Hospitality background
- Complex Problem-solving
- Staff training
- Chemical handling
- Guest relations
- Inventory control
- Supply inventory management
- Cleaning and organizing
- Detail-oriented
- Safety protocols
Timeline
House Cleaner
Small Town Cleaners
06.2024 - 02.2025
Housekeeper
Best Western
10.2023 - 06.2024
Housekeeper
Howard Johnson
12.2022 - 09.2023
Server/bartender
Booga Reds Restaurant
07.2019 - 09.2022
Master Of International Business Management - Business Management
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
Round Valley High School
Similar Profiles
Shannon BondShannon Bond
Production / Graphic Designer at Small Town TimbersProduction / Graphic Designer at Small Town Timbers
Michelle GrossMichelle Gross
Certified Medical Assistant at Rainbow Valley Pediatrics/Small Town PediatricsCertified Medical Assistant at Rainbow Valley Pediatrics/Small Town Pediatrics
Julia QuerfurthJulia Querfurth
Counter Server, Waitress /Personal Health Coach at Herbalife/Small Town HealthiesCounter Server, Waitress /Personal Health Coach at Herbalife/Small Town Healthies