Haley Kaiser
Rockisland,IL
Summary
Highly motivated professional with 11 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
6
6
years of professional experience
Work History
Business Owner
Happy hippies creations llc
Rockisland, IL
06.2021 - Current
- Developed business plan to secure financial backing from credit unions.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
- Established marketing strategies, such as social media campaigns, to promote the business.
Restaurant Waiter
Clint’s draft house
Moline, IL
09.2023 - 02.2024
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Waitress Trainer
Tap 22
Silvis, IL
03.2018 - 05.2023
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Waitress & bartender.
Education
High School Diploma -
Rocky High School
Rock Island, IL05-2012
Some College (No Degree) - Business Administration And Management
Black Hawk College
Moline, ILSome College (No Degree) - Business Administration And Management
Scott Community College
Bettendorf, IASkills
- Cost Reduction & Containment
- Cashflow Processes
- Cost Control And Analysis
- Marketing Strategy
- Social Media Promotion
- Strategic Marketing
- Business Marketing
- Identifying Risks
- Sales Forecasting
Timeline
Restaurant Waiter
Clint’s draft house
09.2023 - 02.2024
Business Owner
Happy hippies creations llc
06.2021 - Current
Waitress Trainer
Tap 22
03.2018 - 05.2023
High School Diploma -
Rocky High School
Some College (No Degree) - Business Administration And Management
Black Hawk College
Some College (No Degree) - Business Administration And Management
Scott Community College
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