Summary
Overview
Work History
Education
Skills
Timeline
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Haley Kimble

Saint Marys,KS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Quality Control Analyst

Axiota
Wamego, KS
06.2023 - Current
  • Collaborated with other departments within the organization on cross-functional initiatives related to research projects.
  • Documented all laboratory activities in compliance with established standards and regulations.
  • Maintained accurate records of experimental protocols and results in accordance with regulatory requirements.
  • Found optimal formula for proper laboratory device use.
  • Performed necessary repairs, calibrations, and preventative maintenance to maintain peak performance of laboratory equipment.
  • Participated in weekly team meetings to discuss progress towards project goals and collaborate on solutions.
  • Conducted literature reviews to support research projects and identify new areas of exploration.
  • Ensured continuous production flow by performing all necessary sampling and testing of raw material products.
  • Conducted experiments for product development purposes in laboratory settings.
  • Mentored on processes and procedures relevant to tasks at hand to newly hired employees.
  • Developed biological sampling reports detailing research findings.
  • Met pertinent milestones while managing multiple projects at once.
  • Analyzed current inventory levels and determined appropriate ordering schedules for raw materials needed in production activities.
  • Managed inventory of supplies needed for field activities by ordering items when necessary.

Call Center Representative

KPERS
Topeka, KS
03.2023 - 07.2023
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Developed effective working relationships with team members across multiple departments.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively.
  • Monitored call queues in order to prioritize incoming calls by urgency or importance level.
  • Developed expertise in ensuring customer data remains confidential.
  • Implemented effective strategies for managing time.

Shift Manager

Walgreens
Topeka, KS
07.2021 - 05.2023
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Resolved conflicts between staff members in a professional manner.
  • Responded quickly and effectively to emergency situations as they arose.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Ensured compliance with food safety regulations and quality standards.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Processed weekly payroll information using appropriate software applications.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.

Education

Associate of Science - Animal Science

Highland Community College
Highland, KS
05-2023

High School Diploma -

Jefferson West High School
Meriden, KS
05-2021

Skills

  • Data Entry
  • Excellent Communication
  • PPE use
  • Team Management
  • Networking
  • Time Management
  • Pharmacy Technician certified
  • SOP Complaint
  • Microsoft Efficient on all Platforms
  • Data Management
  • Sampling procedures
  • Documentation Review
  • Industry-Specific Knowledge

Timeline

Quality Control Analyst

Axiota
06.2023 - Current

Call Center Representative

KPERS
03.2023 - 07.2023

Shift Manager

Walgreens
07.2021 - 05.2023

Associate of Science - Animal Science

Highland Community College

High School Diploma -

Jefferson West High School

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Haley Kimble