Haley Lasley
9530 Sunbelt St. Tampa,FL
Summary
Seeking a full-time position that uses my strong problem solving and interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Peabody's Bar And Billiards
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Banking Representative
The Bank Of Tampa
02.2024 - 05.2024
- Performed a variety of transactions including deposits, cash checks, payments, CTR preparation and client inquiries.
- Processed transactions accurately, maintaining strict adherence to established procedures and regulations.
- Conducted regular account reviews to identify potential issues or opportunities for growth, ensuring optimal financial health for clients.
- Assisted customers with account management, resulting in greater financial control and organization.
Client Service Manager (Entry Level)
Sunshine State Promotions
11.2023 - 01.2024
- Direct marketing that enhanced client satisfaction by addressing concerns and providing timely solutions.
- Created customer support strategies to increase customer retention.
- Coached team members on best practices for exceptional customer service, boosting overall performance levels.
- Developed customized service plans tailored to individual customer needs, resulting in increased retention rates.
Coverage Supervisor
United Parcel Service, UPS
06.2018 - 10.2023
- Mentored/trained new supervisors on operating equipment and safety procedures.
- Administrative work consisting of employees' timecards, working with Microsoft Excel/ Access/ Word, and assisting the full-time supervisor.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
Crew Member
McDonald's
06.2017 - 07.2018
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelors of Business Administration -
University of Louisville
Louisville, Kentucky05.2023
Skills
- -An excellent communicator with strong written, verbal, and presentation skills
- -Skilled in using Microsoft Excel, Microsoft Word, Microsoft Access, and other online platforms
- -Has the ability to develop and train new employees to allow them with a successful outcome within a company
- -Strong ability with interpersonal skills and forming relationships with coworkers
- -A detail-oriented and organized individual who works well under tight deadlines
- -Demonstrate strong organizational and time management skills through working as a Metropolitan College student to finance a post-secondary education
Timeline
Server
Peabody's Bar And Billiards
02.2024 - Current
Banking Representative
The Bank Of Tampa
02.2024 - 05.2024
Client Service Manager (Entry Level)
Sunshine State Promotions
11.2023 - 01.2024
Coverage Supervisor
United Parcel Service, UPS
06.2018 - 10.2023
Crew Member
McDonald's
06.2017 - 07.2018
Bachelors of Business Administration -
University of Louisville
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