Haley Lindsay
Whitefish,MT
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer care and administrative tasks. Motivated to learn, grow and excel.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Alpenglow Dental
Whitefish , MT
08.2019 - Current
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Identified, researched and resolved billing variances to maintain system accuracy.
- Managed efficient cash flow reporting, posted cash receipts, independently addressing and resolving issues.
Teller
Glacier Bank
Whitefish , MT
05.2018 - 07.2019
- Executed customer transactions, including deposits, withdrawals, money orders and checks.
- Promoted products or services to each customer.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
- Maintained teller drawer to perform bank transactions.
Customer Service Representative
Norco Inc.
Missoula , MT
07.2015 - 03.2018
- Responded to customer requests for products, services and company information.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Complied with all HIPAA Privacy and Security Regulations to protect patients' medical records and information.
- Knowledgeable of proper billing procedures and ICD-10.
Direct Support Professional
Missoula Developmental Service Corporation
Missoula , MT
04.2013 - 01.2015
- Promoted health and wellness with clients by providing caring emotional support and encouragement.
- Completed entries in log books to document and accurately report medication administration.
- Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Education
High School Diploma -
Bigfork High School
Bigfork, MT07.2012
No Degree - General Studies
The University Of Montana
Missoula, MTSkills
- Proficiency in Microsoft Office
- Medical and Dental billing experience
- Office administration
- Good listening skills
- Multi-line phone talent
- Problem-solving skills
- Social perceptiveness
Timeline
Billing Specialist
Alpenglow Dental
08.2019 - Current
Teller
Glacier Bank
05.2018 - 07.2019
Customer Service Representative
Norco Inc.
07.2015 - 03.2018
Direct Support Professional
Missoula Developmental Service Corporation
04.2013 - 01.2015
High School Diploma -
Bigfork High School
No Degree - General Studies
The University Of Montana
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