Natasha Raney
Vevay,IN
Summary
Customer service and data entry professional dedicated to delivering exceptional and professional services. Motivated, hardworking, and detail-oriented. Seeking a rewarding role to utilize my skills.
Overview
28
28
years of professional experience
Work History
Medical Billing Specialist
Norton KDH
06.2024 - Current
- I work remotely processing secondary medical claims through Claimsource verifying correct billing to the insurance company for payment and using OneSource to verify eligibility and claim status
- Knowledge of insurance policies and procedures are used daily
- I review the Aging Reports of accounts that are still outstanding along with any collections that need further review.
Medical Billing Specialist
Norton KDH
03.2023 - 06.2024
- I was responsible for working daily reports that include ambulance, 3 Day MCAB rule, reoccurring, MSP, late charge, and same day
- Working assignments in Meditech Billers & Collectors Desktop
- Resolve claim edits working with other departments to resolve the claim stop in ClaimSource
- Document the accounts with accurate information to ensure it is up to date.
Program Representative
Labcorp
12.2020 - 03.2023
- I was responsible for processing faxes through RightFax and entering them into SalesForce by building patient profiles to process further so that the patient can obtain their medication through patient assistance programs.
Program Representative
Covance
03.2018 - 12.2020
- I was responsible for answering calls to process refills and would speak with the pharmacy, programs, and technicians to further assist in providing patients with medication to ease their daily lives
- Process fax requests for prescriptions to fill orders for patients, build patient profiles, and assist with triage requests
- I also was assigned to pull prescriptions for auditing with a pharmacist and implemented a schedule for fax processing and voicemails.
Transcriptionist
Rev.com
Work from home
12.2017 - 03.2018
- I was responsible for uploading files to my computer and transcribed audio or video clips for clients in a timely manner allowed for the project
- Once completed it was submitted for approval and was compensated for my time.
Service Associate
First Merchants Bank
Shelbyville, Indiana
03.2012 - 01.2013
- Completed routine banking transactions, ensured customer needs were met when working with them, answered phone calls regarding customer questions, cross-sold banking products, and ensured correct balancing of drawer at the end of the day.
Customer Service Representative
Shelby County Bank
Shelbyville, In
11.2005 - 03.2012
- Completed routine banking transactions, ensured customer needs were met when working with them, answered phone calls regarding customer questions, ensured correct balancing of drawer at end of the day
- Completed daily ATM balancing, vault teller, and opening new accounts
- Completed branch capture and filing documentation.
Customer Service Representative
Union Savings and Loan Association
Greenfield, In
06.2002 - 11.2005
- Completed routine banking transactions, ensured customer needs were met when working with them, answered phone calls regarding customer questions, and ensured correct balancing of drawer at the end of the day
- Completed daily ATM balancing and opening new accounts.
Data Entry Clerk
Kelly Services/BMG Music
Indianapolis, In
01.2001 - 06.2002
- Completed data entry to fulfill orders for customers from mail in orders received.
Sales Clerk
Meijer
Indianapolis, Indiana
01.1997 - 01.2001
- Completed daily stocking of merchandise, assisted customers with their needs, and performed some computer work for the department which involved new pricing of products and checking stock available.
Education
High School Diploma -
Mt. Vernon High School
Fortville, IN01.1999
Some College (No Degree) -
Ivy Tech Community College
Indianapolis, INSkills
- HIPAA Compliance
- Billing and Collection Procedures
- Customer Service
- Data Entry
- Meditech software applications proficiency
- Proficiency in Microsoft Office
- 65 WPM
Timeline
Medical Billing Specialist
Norton KDH
06.2024 - Current
Medical Billing Specialist
Norton KDH
03.2023 - 06.2024
Program Representative
Labcorp
12.2020 - 03.2023
Program Representative
Covance
03.2018 - 12.2020
Transcriptionist
Rev.com
12.2017 - 03.2018
Service Associate
First Merchants Bank
03.2012 - 01.2013
Customer Service Representative
Shelby County Bank
11.2005 - 03.2012
Customer Service Representative
Union Savings and Loan Association
06.2002 - 11.2005
Data Entry Clerk
Kelly Services/BMG Music
01.2001 - 06.2002
Sales Clerk
Meijer
01.1997 - 01.2001
High School Diploma -
Mt. Vernon High School
Some College (No Degree) -
Ivy Tech Community College