Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haley Lopez

Richmond

Summary

  • Friendly and reliable management offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
  • Reliable employee seeking management position. Offering excellent communication and good judgment.

Overview

2
2
years of professional experience

Work History

Cashier

United Supermarkets
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs while attending high school.

Cook

Holly's Drive-in
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Waitress

Grandma's Kitchen
05.2022 - 07.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Special Education Paraprofessional

Brazos Independent School District
08.2022 - 05.2023
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Oversaw class of students in absence of instructor.
  • Supported teacher in development of individual learning strategies.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.

Waitress

Ernestos Mexican Food
08.2023 - Current
  • Greeted new customers, discussed specials, and took drink orders.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

High School Diploma -

Post Independent School District
Post, TX
05.2022

Skills

  • Customer Needs Assessments
  • Credit and Cash Transactions
  • File and Database Management
  • Cleaning Procedures
  • Team Contribution
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Ernestos Mexican Food
08.2023 - Current

Special Education Paraprofessional

Brazos Independent School District
08.2022 - 05.2023

Waitress

Grandma's Kitchen
05.2022 - 07.2022

Cashier

United Supermarkets

Cook

Holly's Drive-in

High School Diploma -

Post Independent School District

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Haley Lopez