Alayah Petrowski
Royse City
Summary
Seasoned Customer Associate with Four years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier
Buc-ee's
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Walmart
03.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
BOH Team Member/FOH Team Member
Mcdonalds
09.2021 - 03.2022
- Unloaded and stocked kitchen supplies.
- Maintained and sanitized service stations, prep areas, and countertops.
- Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
- Verified dishes were prepared according to restaurant recipes and quality standards.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Trained new staff on food preparation and safety procedures.
Cashier
Walmart
02.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Royse City High School
Royse City, TX05.2023
Skills
- Maintaining Quality Assurance Standards
- Coaching and Mentoring
- Beverage Preparation
- Temperature Assessments
- Guest Communication
- Safety Awareness
- Till Counting
- Customer Interaction
- Staff Training
- Liquor Law Compliance
- Handling Payments
- Identification Checks
- Customer Needs Assessments
- Product and Service Sales
- Customer Satisfaction
Accomplishments
Bowers Beacon Award . The Beacon Award for Excellence in Student Achievement and Success is an annual award to recognize institutional or programmatic accomplishments in student achievement and success.
All American Cheerleader. An individual award given to those who displace technical skills, leadership, and strong personal values.
Brand Ambassador for Fire&Fuel non-profit for wounded soldiers and firemen
Timeline
Cashier
Buc-ee's
06.2023 - Current
Cashier
Walmart
03.2022 - 06.2023
BOH Team Member/FOH Team Member
Mcdonalds
09.2021 - 03.2022
Cashier
Walmart
02.2020 - 06.2021
High School Diploma -
Royse City High School