HALEY LOVE
Champaign
Summary
Skilled Healthcare Technician with a background at Carle Foundation, adept in patient care, and proven leadership in high-pressure environments. Leverages critical thinking and exceptional communication skills to enhance patient outcomes and team efficiency. Demonstrated adaptability by excelling in diverse roles, including noteworthy service industry positions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Healthcare Technician
Carle Foundation
05.2021 - Current
- Provide patient care and support services, measuring vital signs, collecting specimens, assisting with daily living activities, conducting blood glucose measurements, and documenting intake/output to ensure comprehensive patient monitoring.
- Assist nursing personnel with clinical tasks such as dressing changes and wound care management.
- Assist nursing personnel with clinical tasks, including dressing changes and wound care management, to enhance patient recovery and comfort.
- Educate patients on infection prevention and hygiene procedures, promoting better health outcomes and reducing hospital-acquired infections.
Server
Billy Barooz Pub & Grill
01.2021 - Current
- Deliver exceptional service to high volume of diverse customers, enhancing guest satisfaction.
- Proactively learn seasonal food and drink menus, ensuring guests receive accurate and timely information.
- Deliver exceptional service to a high volume of diverse customers, enhancing guest satisfaction.
- Collaborate effectively with team members in fast-paced, high-pressure situations, contributing to team success.
Server
JT Walker’s Restaurant and Brewery
06.2019 - 12.2020
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
- Anticipated customer needs and responded promptly to requests, enhancing overall service experience.
- Interacted with customers in a friendly, professional manner, fostering positive relationships.
- Prioritized multiple tasks in dynamic environment, maintaining composure and efficiency.
Lifeguard
Champaign Country Club
05.2017 - 09.2018
- Enforced safety policies and rules to guests to prevent accidents.
- Performed pool opening and closing procedures to maintain operational readiness and safety.
- Implemented safety policies and guidelines to ensure guest compliance and prevent accidents.
- Achieved CPR, first aid, and AED certification to enhance emergency response skills.
Education
Bachelor of Science (B.S.) - Psychology
University of Illinois Urbana-Champaign
Champaign, IL, US12.2023
Skills
- Inpatient Care
- Critical Thinking
- Time management
- Adaptability
- Team Leadership
- Interpersonal communication
Certification
Basic Life Support (CPR and AED)
Languages
English: Fluent
Spanish: Intermediate, Parkland College
Timeline
Senior Healthcare Technician
Carle Foundation
05.2021 - Current
Server
Billy Barooz Pub & Grill
01.2021 - Current
Server
JT Walker’s Restaurant and Brewery
06.2019 - 12.2020
Lifeguard
Champaign Country Club
05.2017 - 09.2018
Bachelor of Science (B.S.) - Psychology
University of Illinois Urbana-Champaign
Awards & Honors
Spring 2020 Dean’s List, Fall 2020 Dean’s List