Haley Mulnix
Sanford,NC
Summary
Talented Dental Assistant with 3 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Assistant
Riccobene Associates Family Dentistry
Cary, NC
2019.02 - Current
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery
- Sterilized rooms and prepped equipment and instruments for procedures daily
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices
- Took dental images following strict patient protection rules, applying lead aprons
- Used Denticon to document and maintain patient information and health background
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
- Documented patient dental health information, medical history and vital signs for future reference
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings,, casts and impressions
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
- Explained treatment procedures and instructed patients on home care guidelines
Customer service
Lowes Foods
Sanford, NC
2016.03 - 2019.01
- Resolved customer complaints and maintained clean and tidy checkout area
- Sold lottery tickets
- Maintained customer satisfaction with quick and professional handling of product returns
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store
- Counted money in drawers at beginning and end of each shift
- Monitored self-checkout systems and provided assistance or intervention where required
- Performed cash, card and check transactions to complete customer purchases
Cashier
Carlie C’s
Raleigh, NC
2015.07 - 2015.09
- Restocked and organized merchandise in front lanes
- Helped customers complete purchases, locate items and join reward programs
- Answered questions about store policies and addressed customer concerns
- Checked identification for proof-of-age for alcohol and tobacco sales
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
Education
DA I -
Sandhills Dental Career Center
07.2018
High School Diploma -
Southern Lee High School
Sanford, NC06.2016
Skills
- Dental Radiography
- Temp crown/bridge fabrication
- Advising and Educating Patients
- Preliminary Impressions
- Treatment Room Preparation
- Teamwork and Collaboration
- Disinfection and Sterilization
- Advising Patients
- Treatment Planning
- Postoperative Care Instructions
- Occlusal Registrations
- Emergency Dental Care
- Taking Medical and Dental Histories
- Charting
- Detail-Oriented
- Cleaning and Sanitizing
- Restorative Materials
- Appliance Fitting and Adjustment
- Sealant Application
- Appointment Scheduling
- Surgical Extractions
- Denture Adjustment
- Endodontics
Certification
Coronal Polishing
OSHA/HIPPA
Radiography Certified
CPR Certified
Timeline
Dental Assistant
Riccobene Associates Family Dentistry
2019.02 - Current
Customer service
Lowes Foods
2016.03 - 2019.01
Cashier
Carlie C’s
2015.07 - 2015.09
DA I -
Sandhills Dental Career Center
High School Diploma -
Southern Lee High School