Haley Murdock
Otis Orchards,USA
Summary
Professional with strong background in managing and organizing records, prepared to excel in this role. Known for high standards and focus on accurate record-keeping, data entry, and document management. Team-oriented and results-driven, adaptable to changing requirements and reliable in supporting colleagues. Skilled in database management, information retrieval, and maintaining confidentiality, ensuring efficient and secure records management.
Overview
16
16
years of professional experience
Work History
Records Clerk Lead
Kootenai County District Court
Coeur d. Alene, ID
06.2022 - Current
Records Clerk
Kootenai County District Court
Coeur d. Alene, ID
09.2018 - 06.2022
Temporary Scanner Clerk
Kootenai County District Court
Coeur d. Alene, ID
05.2018 - 09.2018
Insurance Assistant
Liberty Mutual Insurance
Liberty Lake, WA
05.2016 - 01.2018
Customer Service Representative
Spokane International Airport
Spokane, WA
04.2015 - 04.2016
Office Assistant
Western Washington University Sociology Department
Bellingham, WA
10.2012 - 06.2014
Logistics/Sales Floor/ Cashier
Target
Wenatchee, WA
07.2009 - 01.2013
Education
Bachelor of Arts - Cultural Anthropology
06.2014
Bachelor of Arts - Anthropology
Western Washington University
Bellingham, WA06-2014
Skills
- 10 years of experience in customer service
- 7 years of experience as an administrative expert in a professional office setting
- Knowledge of Microsoft office programs, scanners, fax machines, photocopiers, multiline phone systems, complex filing systems, maintaining records, analyzing and compiling data, correspondences and reports
- Excellent ability to collaborate with a variety of individuals on numerous types of projects to meet professional goals
- Focus on customer satisfaction through problem-solving and a friendly can-do attitude
- Excellent adaptability in a high stress setting to create a successful and positive working environment
- Proven ability to meet tight deadlines and multi-targeted goals
- Experience handling and maintaining sensitive and vital legal documents
- Perform complex office tasks and complete special projects in a timely and efficient
- Provide high quality customer service through cash and credit transactions, resolving customer complaints and concerns, and question
- Records management
- Data entry accuracy
- Customer service skills
- File indexing systems
- Electronic filing systems
- Cash handling and management
- Time management skills
- Interdepartmental communication
- Conflict resolution skills
- Payment processing
- Product restocking
- Customer service
- Staff training and development
Timeline
Records Clerk Lead
Kootenai County District Court
06.2022 - Current
Records Clerk
Kootenai County District Court
09.2018 - 06.2022
Temporary Scanner Clerk
Kootenai County District Court
05.2018 - 09.2018
Insurance Assistant
Liberty Mutual Insurance
05.2016 - 01.2018
Customer Service Representative
Spokane International Airport
04.2015 - 04.2016
Office Assistant
Western Washington University Sociology Department
10.2012 - 06.2014
Logistics/Sales Floor/ Cashier
Target
07.2009 - 01.2013
Bachelor of Arts - Cultural Anthropology
Bachelor of Arts - Anthropology
Western Washington University