Michael Javier
Clifton,NJ
Summary
Logical Transportation Manager with 7 year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents.
Overview
12
12
years of professional experience
Work History
DRIVER/MANAGER
SKYWAY TRUCKING LLC
08.2021 - 02.2024
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
Manager
D & M Trucking LLC
02.2017 - 07.2021
- Directly oversee daily activities with dispatcher and driver
- Maintained relationship with Freight Company and manufactures
- Transportation budget to ensure funds are properly utilized
- Driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order
- Updated employee schedules and personnel records
- Addressed and handles any complaints.
Inbound Call Center Rep
NJ Family Care
08.2015 - 01.2017
- Answer incoming calls and respond to customer's emails
- Management and resolve customer complaints related to health insurance benefits
- Provide knowledge of different health insurance benefits and service information to new and established customers
- Research, identify, and resolve customer complaints using applicable software.
Assistant General Manager
Taco Bell
09.2011 - 10.2014
- Hire and train new workers as well as delegate work and carry out various administrative duties
- Answering telephones, placing food orders, and communicating with Taco Bell corporate offices
- Received, placed, and maintain inventory order on a daily basis
- Guaranteeing company polices and procedure were followed
- Setting a good example for staff
- Nurturing a positive relationship with staff.
Education
Business Administration & Management -
Dover Business College
01.2011
High School Diploma -
Passaic High School
01.2008
Skills
- 10 years of experience in customer service
- Strong skills in time management and problem solving
- Excellent Computer skills & knowledge using Microsoft Word and Excel
- Bilingual: English and Spanish
- Excellent management skills
- Strong organization and communication skills
- Effective team player
- Logistics Coordination Experience
- Route Management
- Experienced box truck driver
Experienced and safety-conscious truck driver with 7 years of delivering goods efficiently and on schedule Skilled in managing routes, navigating diverse terrain, and ensuring cargo security Proven ability to maintain vehicle maintenance logs and troubleshoot mechanical issues Dedicated to providing exceptional service and maintaining professionalism in all interactions
References
Dahiana Crusey
(267) 391-7112
Jairo Rosario
(973) 444-1346
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
DRIVER/MANAGER
SKYWAY TRUCKING LLC
08.2021 - 02.2024
Manager
D & M Trucking LLC
02.2017 - 07.2021
Inbound Call Center Rep
NJ Family Care
08.2015 - 01.2017
Assistant General Manager
Taco Bell
09.2011 - 10.2014
Business Administration & Management -
Dover Business College
High School Diploma -
Passaic High School
Similar Profiles
MUHOMED JIHAN SHAJIMUHOMED JIHAN SHAJI
Operations supervisor at SKYWAY TOURISM & CARGO LLCOperations supervisor at SKYWAY TOURISM & CARGO LLC
Zain AdhamiZain Adhami
Database Administrator at Skyway Concessions LLCDatabase Administrator at Skyway Concessions LLC
Aster GhebreberhanAster Ghebreberhan
Dispatcher Office Assistant at DMSE Trucking Llc & Yael Trucking LlcDispatcher Office Assistant at DMSE Trucking Llc & Yael Trucking Llc