Haley Norman
Spokane,WA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Manager/Delivery Driver
Emerald City Pizza Hut
Spokane, WA
10.2015 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored customer feedback, addressing concerns to improve service quality and satisfaction levels.
- Supported team members by organizing schedules and managing workload distribution.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Associate of Arts -
Spokane Falls Community College
Spokane, WA07-2016
The Community School
Spokane, WA06-2013
Skills
- Customer service
- Money handling
- Decision-making
- Time management
- Multitasking and organization
- Scheduling and planning
- Problem-solving
Timeline
Assistant Manager/Delivery Driver
Emerald City Pizza Hut
10.2015 - 07.2025
Associate of Arts -
Spokane Falls Community College
The Community School