Haley Novitski
Eastlake,OH
Summary
Customer focused professional with 5 years of experience in delivering exceptional service in a fast paced environment. Promoted to Trainer for strong leadership, communication, and problem solving skills. Known for staying organized under pressure, learning new systems, and creating pos experiences for customers. Eager to bring a dependable work ethic and compassionate approach to a veterinary receptionist role.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Team Member
Dairy Queen Grill & Chill
02.2022 - Current
• Delivered friendly, efficient customer service, contributing to positive customer experiences in a fast-paced environment.
• Trained and mentored newly hired employees on daily operations, company procedures, food safety, and customer service standards to enhance team readiness.
• Communicate effectively with coworkers, ensuring timely and accurate orders.
• Replenished inventory to ensure adequate stock levels, supporting seamless operations.
• Operate registers/POS systems and handle cash/card transactions accurately.
• Maintain cleanliness and food safety.
• Answer questions and provide support during shifts.
Education
Advanced Nail Manicuring
Brown Aveda Institute
Mentor, OH04-2025
High School Diploma -
North High School
Eastlake, OH05-2024
Skills
- Customer service
- Food safety
- POS operation
- Cash handling
- Supply restocking
- Employee training
- Team collaboration
- Time management
- Task prioritization
- Attention to detail
- Effective communication
- Problem solving
- Conflict resolution
- Adaptability and flexibility
- Area and facility cleaning
- Quick learner
Certification
- Advanced Manicuring License — Ohio State Board of Cosmetology, Issued April 2025
Accomplishments
- Principal's List, September 2020 — May 2024
Honor Roll, September 2020 — May 2024
Timeline
Team Member
Dairy Queen Grill & Chill
02.2022 - Current
Advanced Nail Manicuring
Brown Aveda Institute
High School Diploma -
North High School