Eager to expand knowledge in a new business environment and leverage exceptional customer service skills. Passionate about learning and dedicated to providing excellent service. Confident in ability to positively contribute to any team.
Overview
3
3
years of professional experience
Work History
Business Owner
Ebay Enterprise
10.2023 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Server/Hostess
Crepeville
01.2023 - 02.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cultivated warm relationships with regular customers.
Cashier
Sheldon Feed & Supply
05.2022 - 10.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Weekend Assistant Manager/Cashier
Justin’s Carwash
05.2021 - 02.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Grade 12 -
Sava: Sacramento Academic And Vocational Academy
Sacramento, CA
12.2024
Skills
Quick learner
Adapt to change
Customer Service
Driven and Determined
Attention to Detail
Team Collaboration and Leadership
Issue Resolution
References
Cara Heagy, 916-216-1213, Owner, Cara Heagy Real Estate