Haley Perez
Hutto,Texas
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional guest experiences. Skilled in conflict resolution, emergency response, and communication, with a calm and approachable demeanor that fosters trust and cooperation among colleagues and guests.
Overview
4
4
years of professional experience
Work History
General Merchandiser
Target
08.2024 - Current
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Stocked shelves to match planogram images and instructions.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
SUPERVISOR
Kate Spade
08.2023 - 02.2024
- Listened and responded to Customer feedback to maintain strong customer relationships
- Analyzed and monitored Business/Sales performance to create strategies to further improve store performance
- Analyzed associate productivity reports and created coaching plans to improve associate success
- Maintained and educated staff on product knowledge of all inventory
- Assisted with associate onboarding
- Performed Store Operations
- Accurately and efficiently opening/closing store and registers
- Accepting and processing Inventory/Shipment
- Executing all Visual and Promotional updates
SALES ASSOCIATE
Kate Spade
05.2023 - 08.2023
- Met or surpassed personal sales goals
- Assessed customers needs to recommend the best products
- Assisted customers with product knowledge and promotional details
SALES ASSOCIATE
PacSun
04.2021 - 10.2021
- Assisted customers with promotional and product inquiries
- Operated registers
- Processed shipment
- Stock
- Packaging online orders
Education
Associate of Arts -
Temple College
Temple, TXSECONDARY SCHOOL -
Gateway College Preparatory School
Hutto, TexasSkills
- Problem Solving
- Customer Service
- Clienteling
- Sales
- Leadership
- Ingenuity
- Organization
- Visual Management
- Merchandising
- Time management
Volunteer Experience
Special Olympics, 01/01/16-12/31/22, Taught students ages 6-21 with special needs sports, Communication Skills, Social Skills, Teamwork, Softball, Track & Field, Cheer, Bowling
Timeline
General Merchandiser
Target
08.2024 - Current
SUPERVISOR
Kate Spade
08.2023 - 02.2024
SALES ASSOCIATE
Kate Spade
05.2023 - 08.2023
SALES ASSOCIATE
PacSun
04.2021 - 10.2021
Associate of Arts -
Temple College
SECONDARY SCHOOL -
Gateway College Preparatory School
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